Ratings based on 986 Verified Reviews

4.4 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

Posted 20 Nov 2024
excellent
Comment from Hotel Management
21 Nov 2024 by CGCWQM, Hotel Management
with pleasure and thank you for the review, hope to welcome you again
4 out of 5
by A verified traveler

Posted 17 Nov 2024
very good location, but expensive because the room is not too much luxury. no mini bar, no cafe machine.
Comment from Hotel Management
18 Nov 2024 by CGCWQM, Hotel Management
Thank you for sharing experience to us and the opportunity to improve. We hope to welcome you again in the near future
4 out of 5
by A verified traveler from Singapore

Posted 15 Nov 2024
Near to many shopping and amenities.
Comment from Hotel Management
18 Nov 2024 by CGCWQM, Hotel Management
With pleasure to hear from you, thank you for the value feedback and we hope to welcome you again soon
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Excellent location and great hotel
Comment from Hotel Management
13 Nov 2024 by CGCWQM, Hotel Management
With pleasure to receive your kind support and we look forward to welcoming you back anytime.
2 out of 5
by A verified traveler from santa barbara

Posted 5 Nov 2024
Rude uncooperative check in staff made us wait an hour for a room which was not clean and in good order I have stayed at this hotel before first time I am faced with such a situation
Comment from Hotel Management
6 Nov 2024 by CGCWQM, Hotel Management
We do deeply apologize for the inconvenience caused and thank you for letting us know and the opportunity for the improvement. We do hope to welcome you back anytime
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Lots of mall around the area with walkable distance. Central world just right below the hotel with lots of convenience
Comment from Hotel Management
6 Nov 2024 by CGCWQM, Hotel Management
Thank you so much for sharing an enjoyable experience with us and we do hope to have an opportunity to welcome you back anytime.
5 out of 5
by A verified traveler

Posted 6 Oct 2024
The property is very close to the shopping mall and it is connected to CentralWorld via lobby. Staff was very polite and accomodative. Well done.
Comment from Hotel Management
7 Oct 2024 by CGCWQM, Hotel Management
We are overjoyed to hear that you had a good time with our location, service and facilities. We do hope to have a chance to welcome you back any time
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Comment from Hotel Management
7 Oct 2024 by CGCWQM, Hotel Management
Thank you for your recommendation to our hotel, we look forward to seeing you back anytime
4 out of 5
by A verified traveler

Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by CGCWQM, Hotel Management
Thank you for sharing experience and we look forward to welcoming you again soon