Ratings based on 15 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Feb 2019
Quiet place as there are no car around property, you have to walk 3-5min to road, only traffic comes from river (and this noise is gone by evening).
Clean and spacious place, open lobby with little garden.
Breakfast is basic but fresh, what did surprise us that there were lot of employees at breakfast but no one approached us with additional offer (eggs etc), sometimes they didn’t rush with table prep for other guests or checking if coffee pot is full - note this hotel has few rooms therefore it was not crazy busy, only 2of is or two tables occupied.
Other than that, employees were friendly and it was very cozy place by river.
Comment from Hotel Management
19 Feb 2019 by Chaiya, Hotel Management
It was a great pleasure having you stay at CHANN Bangkok-Noi. I have noted your observations and recommendations for improvements to the breakfast service. Please be assured that I will coordinate the plans for these enhancements with the respective team members for your dining enjoyment. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
by A verified traveler
Posted 28 Jan 2019
This hotel is a bit isolated....good 10 minute walk to closest river pier. No very local restaurants apart from basic eateries and street food. But hotel has lo ely decked area adjacent to canal. I had deluxe river view room. The hotel actually looks onto canal with river further away. You would not want a ground floor room or room at back of hotel. For various reasons, i have moved to a much more expensive hotel in Sukhumvit and miss Chann.
Comment from Hotel Management
30 Jan 2019 by Chaiya, Hotel Management
Thank you for choosing CHANN Bangkok-Noi as your accommodation during your holiday in Bangkok. It is always encouraging for us to learn that our valuable guests are satisfied with our products and services. We hope that we will have the pleasure of welcoming you again in the near future.
by A verified traveler
Unique Boutique Hotel in Bangkok
Posted 8 Jan 2019 on HotelsThe hotel is very charming and comfortable, it is a small boutique hotel, and really fits that bill. The common spaces were very relaxing and the hotel staff was exceedingly friendly and helpful. Breakfast had wonderful Thai meals (and some more western options, but we didn’t eat these). One note - it is exceedingly difficult to find. Even the taxi drivers couldn’t find it (even with Thai directions). And, you can’t drive up to the front of the hotel, you walk through many small neighborhoods and back sidewalks and then end up in the hotel. I wouldn’t recommend this if you have mobility issues, and I would caution you if you are a solo traveler. As a group of 5 we had no problems and enjoyed seeing a more ‘real’ side of Bangkok. We would definitely stay here again if we ever get a chance to return to Thailand.
Comment from Hotel Management
8 Jan 2019 by Chaiya, Hotel Management
We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again.
by A verified traveler from Bangkok
Posted 1 Jan 2019
Nice decoration with outstanding quality of materials. Friendly services. Only complaint would be the noises of the board and misquotes
Comment from Hotel Management
3 Jan 2019 by Chaiya Kochchawong, Hotel Management
We thank you very much for your kind patronage and valued feedback on your recent stay at CHANN Bangkok-Noi. We are looking forward to welcome you back again to serve you better.
by A verified traveler from Bangkok
Posted 27 Oct 2018
Peaceful hidden place, good for relaxing but it’s a bit too difficult to get into the hotel.
Comment from Hotel Management
31 Oct 2018 by Chaiya , Hotel Management
We thank you very much for your valued feedback on your stay experience. Looking forward to welcome you back to serve you better
by A verified traveler
Posted 25 Jul 2024
部屋の壁が薄い
by A verified traveler
Posted 21 Feb 2024 on Hotels
by A verified traveler
Posted 9 Feb 2024 on Hotels
很棒的飯店
by A verified traveler
Hotel topp, weg dahin flopp
Posted 31 Mar 2019 on HotelsComment from Hotel Management
8 Apr 2019 by Chaiya Kochchawong, Hotel Management
It was a great pleasure having you stay at CHANN Bangkok-Noi. I have noted your observations and recommendations for improvements to the breakfast service. Please be assured that I will coordinate the plans for these enhancements with the respective team members for your dining enjoyment. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
by A verified traveler
Posted 8 Feb 2019 on Hotels
Please be careful. The surrounding area was quite dangerous and smells like garbage. You can't walk at night, no light, many wild dogs coming closer, and very very dirty road. Even taxi can't go inside so we have to walk to the hotel for 5min such a danger street. (Local people sitting the road shouted to us. Taxi driver can't come to the hotel, so if you call taxi, it would be really complicated to meet the driver appropriately. It was so stressful every time.)
Also We couldn't sleep because of the noise. We had travelled all over the world, but this hotel is one of the worst one unfortunately.
Although almost the stuff were kind, but only the woman manager at the reception(small and skinny young woman with eyeglass) was pretty bad. We were disappointed with her hospitality, not professional. But other stuffs were so kind and warm.
Comment from Hotel Management
10 Feb 2019 by Chaiya , Hotel Management
Dear Value Guests,
Thank you for taking the time to provide us with your feedback.
I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies.
Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication.
Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
Kind regards,
Chaiya Kochchawong
Hotel Manager
