Ratings based on 717 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Staff are very friendly, breakfast was good, checking in was very considerate and checking out was a breeze. The only thing that needs improvement was the towel supply which was inconsistent coz we get only two towels instead of four in two occasions ( 4 travellers). We also requested for extra pillow which didn't happen.
Comment from Hotel Management
23 Nov 2024 by Wutichai, Hotel Management
Thank you very much for your recent visit and valuable feedback. We apologize for the shortfalls and will ensure improvement. We look forward to welcoming you back again soon.
by A verified traveler
Posted 18 Nov 2024
Stayed here about 10 times now
Comment from Hotel Management
18 Nov 2024 by Wutichai, Hotel Management
Thank you very much for great rating of the hotel. We look forward to welcoming you at BelAire Bangkok anytime when you are in Bangkok.
by A verified traveler
Posted 17 Nov 2024
Recommended
Comment from Hotel Management
18 Nov 2024 by Wutichai, Hotel Management
Thank you very much for your recent visit and great rating of our hotel. We look forward to welcoming you back again soon.
by A verified traveler
Posted 2 Nov 2024
Hotel down a side road in the middle of very busy area, so very quiet. Within minute's you are in great shopping are and food outlets. Staff are first class, thanks to everyone.
Comment from Hotel Management
3 Nov 2024 by Wutichai, Hotel Management
Thank you very much for your recent visit and great review of our hotel. We are so happy that you had an enjoyable stay. We look forward to welcoming you back again soon.
by A verified traveler
Posted 28 Oct 2024
Area surrounding the hotel smell of sewerage and floods easily when it rains. Location is not easily accessible by foot when it rains. Pillows were totally worn and not comfortable to sleep on. We woke up with neck and back pain throughout the 7 day stay. Front desk, Mirin was exceptionally helpful when there were issues with housekeeping. She had everything sorted for us. Overall, hotel was ok and bathroom was clean.
Comment from Hotel Management
28 Oct 2024 by Wutichai, Hotel Management
Thank you very much for your recent visit and valuable feedback. We apologize for the shortfalls and will ensure improvement. We look forward to welcoming you back again soon.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Wutichai, Hotel Management
Thank you very much for your recent visit and valuable feedback. We apologize for the shortfalls and will ensure improvement. We look forward to welcoming you back again soon.
by A verified traveler
Posted 8 Oct 2024
My problem is with Expedia. Through you I booked 2 rooms February 12 to 14 and I have the email confirmation from you, However The Bel Aire Bangkok showed me all their paperwork that only showed 1 room booked for those dates from you quite a problem after arrival at 1:30 am andhaving to pay extra charges that I thought were covered
Comment from Hotel Management
9 Oct 2024 by Wutichai, Hotel Management
Thank you for your information. We will let Expedia knows about this.
by A verified traveler
Posted 16 Jul 2024
Very good
Comment from Hotel Management
16 Jul 2024 by Wutichai, Hotel Management
Thank you very much for your recent visit and great rating of our hotel. We look forward to welcoming you back again soon.
by A verified traveler
Posted 8 Jul 2024
by A verified traveler
Posted 27 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Wutichai, Hotel Management
Thank you very much for your recent visit and great rating of our hotel. We look forward to welcoming you back again soon.
