Ratings based on 484 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Michigan, USA
Posted 20 Mar 2020
The property was nice and clean. The staff were very friendly and helpful. The only thing is the beds were very hard. I had a sore back every morning and didn't get much sleep.
Comment from Hotel Management
20 Mar 2020 by Bangkok Patio Team, Hotel Management
Dear guest,
Thank you so much for staying with us and We will work hard to fix the issue you experienced.
Thank you for letting us know ,
Best regards,
by A verified traveler
Posted 2 Mar 2020
The ticketing area is huge with many places to go. English signage is absent or unclear
Comment from Hotel Management
3 Mar 2020 by Bangkok Patio Team, Hotel Management
Dear guest,
Thank you so much for staying with us.
We appreciate your feedback!
Best regards,
by A verified traveler from Copenhagen
Posted 18 Jan 2020
This became our home in Bangkok for several months, and we really enjoyed our stay there. Very competitive price for what you get compared to other serviced apartments. Very nice, bright and spacious apartment with huge bedroom and living room with a small dining table. A small kitchen sufficient for simple cooking. Small but nice pool, and also a very nice gym, hardly ever busy. Staff is so nice and helpful. Would be nice with more restaurants in the immidiate area but Ari is nearby (we always walked, it is one BTS station away) with many, many cafes and restaurants. We hope to come back!
Comment from Hotel Management
18 Jan 2020 by Bangkok Patio Team, Hotel Management
Dear guest,
Thank you so much for staying with us. We appreciate your feedback!
Best regards,
by A verified traveler
Regular guest facing bad experience
Posted 20 Dec 2019 on HotelsI have been a regular guest since 2010 and visited Patio every year in Dec without fail. Unfortunately, this would be the last visit. Disappointed by the front office staff who wanted to charge additional pax for my 2 small kids without even greeted upon checking in. Informed her that I hv been a regular guest and she mentioned that I have booked a smaller room. Secondly, spoke to the same staff to ask for bottled water to replenish and was told to come down to purchase. Stayed for 2 nights but was only given 2 bottle for the entire stay. Thirdly, housekeeping maid opened the door using her key after knocking several times without waiting while my family and I were inside the room. I find this is totally unacceptable. She could have waited a little while or give a call to the room. Lastly, about cleanliness. There were many pigeons dropping at the pool area when I went to the pool side from 530 to 6pm in the evening. Looked up at the rooftop and saw many pigeons were at the rooftop. Worst when I saw the droppings went into the baby pool and dropped at the perimeter of the poolside. This is harmful for the hotel guest and may contaminate the water. Hotel manager gave a call to apologise on behalf of the rude staff and I am thankful for the apology. I think the hotel should value their regular guest and not to allow the above mentioned occurences to happen again.
Comment from Hotel Management
23 Dec 2019 by Bangkok Patio Team, Hotel Management
Dear guest,
We are sorry you were unhappy. We will work hard to fix the issue you experienced. Thank you for letting us know.
Best regards,
by A verified traveler
Great for family, good location and nice staff.
Posted 10 Dec 2019 on HotelsThis was a great start to our holiday, very nice service and perfect size apartment for our family of 4! Has everything you would need and is located in a good place with the skytrain literally just round the corner 5mins walk or take free tuk tuk from the hotel. Would recommend and will stay again sometime. Thank you and A+ from us!
Comment from Hotel Management
10 Dec 2019 by Bangkok Patio Team, Hotel Management
Thank you so much for staying with us. We appreciate your feedback!
by A verified traveler
Good location, old hotel, no breakfast hotel
Posted 5 Dec 2019 on HotelsThe hotel has pretty old furnitures and a bit too many mirrors in the room. However location is convenient to Bts station.
Comment from Hotel Management
7 Dec 2019 by Bangkok Patuio Team, Hotel Management
Dear guest,
We are sorry you were unhappy.
We will work hard to fix the issue you experienced.
Thank you for letting us know.
Best regards,
by A verified traveler from Hua Hin
Posted 10 Sep 2019
The Patio is located off the main road, and provides a level of peace and quiet that is welcomed in Bangkok. Its not a huge hotel and the front of house staff (who spoke English really well) went above and beyond to offer advice and other assistance. We stayed in a twin room on level 7. This was ideal for us and mother. The room provided cooking facilities if needed, but the in house menu and room service was inexpensive and exceptional! (staff went to local 7-11 and brought item with meal)
We will surely stay again when we next travel up to Bangkok.
The Thai massages provided through the hotel at a local spa we're 'the best', and another reason we will be staying here again.
Comment from Hotel Management
12 Sep 2019 by Bangkok Patio Team, Hotel Management
Thank you so much for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 Sep 2019
The free tuk tuk rides are super short, they won’t take you just anywhere. The elephant statues in the pool don’t work, they turn off your ac every time they come to your room.
Really clean super helpful close to food, Thai massages. Definitely worth the price. The pool is relaxing and really clean salt water. I miss it already.
Comment from Hotel Management
8 Sep 2019 by Bangkok Patio Team, Hotel Management
Thank you so much for staying with us. We appreciate your feedback!
by A verified traveler
Posted 5 Aug 2019 on Hotels
Comment from Hotel Management
5 Aug 2019 by Bangkok Patio Team, Hotel Management
Thank you so much for staying with us. We appreciate your feedback!
by A verified traveler
Outstanding hotel with a convenient location
Posted 20 Jul 2019 on HotelsI absolutely loved this hotel! The apartment was spacious (especially the bedroom) and comfortable, and the view from my particular room was great. The staff was so courteous and helpful, except maybe one of the maintenance staff on the third floor who was basically expressionless every time I saw her. The check-in process was fast and smooth and I adore the girl who checked me in. I saw her every day during my stay and every time she saw me, she would ask if there was anything she could help me with (with my room, with the area, with recommendations for sightseeing). The pool, sauna, and exercise room were terrific as well. Another highlight of this place is its proximity to the BTS Sanam Pao station. It's literally a 5-minute walk. The hotel offers free tuk-tuk service to the BTS station if you cannot or do not want to walk. The free tuk-tuk will also take you to the a local supermarket around the corner in case you need to buy anything. One thing to note is that they told me housekeeping would only come every other day, which was fine for me. However, they came and cleaned my room every day. This is neither a compliment nor a complaint; it's just something to note. I could go on and on about how great this olace is. I would recommend this place to everyone from solo travelers to families traveling with kids. I am definitely staying here again next time I go to Bangkok.
Comment from Hotel Management
21 Jul 2019 by Bangkok Patio Team , Hotel Management
Thank you so much for staying with us. We appreciate your feedback!
