Ratings based on 950 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
3 out of 5
by A verified traveler

Posted 9 Nov 2024
Just satisfactory.
Comment from Hotel Management
13 Nov 2024 by The Management Bangkok Hotel Lotus Sukhumvit, Hotel Management
Dear Valued Guest,Thank you for taking your time to write to us. We are always delighted to hear from your experience at Bangkok Hotel Lotus Sukhumvit. Thank for the near perfect score. However, we welcome all comments and would like to hear where can make improvements. Our hotel is located on Sukhumvit Soi 33, a prime/excellent location. It is truly a walking distance to all the major attractions around Sukhumvit area. Our hotel is closest to the BTS Phrom Phong station, which is only a 5 minute walk. We are few BTS stations away from Asoke, Thong Lor and Ekamai. We are also walking distance to Emporium, Emquartier and Emsphere. We have 2 7-11's on the same street and a Starbucks. We also have a famous Thai coffee company called Bottomless that is on the same street as well. There is also several Japanese restaurants and a Japanese supermarket "Fuji" within walking distance to our hotel. All our room size is ample and larger than the average hotels around similar location with large windows with city view and lastly, we are well known for our Thai Hospitality. We look forward to welcoming you back to Bangkok Hotel Lotus Sukhumvit. Yours sincerely,The Management Bangkok Hotel Lotus Sukhumvit
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Comment from Hotel Management
12 Nov 2024 by The Management Bangkok Hotel Lotus Sukhumvit, Hotel Management
Dear Valued Guest,Thank you for taking your time to write to us. We are always delighted to hear from your experience at Bangkok Hotel Lotus Sukhumvit. Thank you for the perfect score. We strive to make Bangkok Hotel Lotus Sukhumvit a home away from home.Our hotel is in a prime/excellent location. It is truly a walking distance to all the major attractions around Sukhumvit area. Our hotel is closest to the BTS Phrom Phong station, which is only a 5 minute walk. We are few BTS stations away from Asoke, Thong Lor and Ekamai. We are also walking distance to Emporium, Emquartier and Emsphere. We have 2 7-11's on the same street and a Starbucks. We also have a famous Thai coffee company called Bottomless that is on the same street as well. There is also several Japanese restaurants and a Japanese supermarket "Fuji" within walking distance to our hotel. All our room size is ample and larger than the average hotels around similar location with large windows with city view and lastly, we are well known for our Thai Hospitality. We look forward to welcoming you back to Bangkok Hotel Lotus Sukhumvit.Yours sincerely,The Management Bangkok Hotel Lotus Sukhumvit
4 out of 5
by A verified traveler

Posted 5 Nov 2024
This hotel is old but very well maintained. Close to the shopping mall and metro subway station(3 min walk). Breakfast was very good.
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Near shopping mall and multiple food choice. Can relax with any of massage around.
Comment from Hotel Management
8 Nov 2024 by The Management Bangkok Hotel Lotus Sukhumvit, Hotel Management
Dear Valued Guest,Thank you for taking your time to write to us. We are always delighted to hear from your experience at Bangkok Hotel Lotus Sukhumvit. We appreciate that you have highlighted the following about our hotel - near shopping mall and multiple food choice and can have a relaxing massage at any one of the shops within walking distance of hotel. Our hotel is located on Sukhumvit Soi 33, a prime/excellent location. It is truly a walking distance to all the major attractions around Sukhumvit area. Our hotel is closest to the BTS Phrom Phong station, which is only a 5 minute walk. We are few BTS stations away from Asoke, Thong Lor and Ekamai. We are also walking distance to Emporium, Emquartier and Emsphere. We have 2 7-11's on the same street and a Starbucks. We also have a famous Thai coffee company called Bottomless that is on the same street as well. There is also several Japanese restaurants and a Japanese supermarket "Fuji" within walking distance to our hotel. All our room size is ample and larger than the average hotels around similar location with large windows with city view and lastly, we are well known for our Thai Hospitality. We look forward to welcoming you back to Bangkok Hotel Lotus Sukhumvit. Yours sincerely,The Management Bangkok Hotel Lotus Sukhumvit
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Comment from Hotel Management
31 Oct 2024 by The Management Bangkok Hotel Lotus Sukhumvit, Hotel Management
Dear Valued Guest,Thank you for taking your time to write to us. We are always delighted to hear from your experience at Bangkok Hotel Lotus Sukhumvit. Thank you for the perfect score. We strive to make Bangkok Hotel Lotus Sukhumvit a home away from home. Our hotel is located on Sukhumvit Soi 33, a prime/excellent location. It is truly a walking distance to all the major attractions around Sukhumvit area. Our hotel is closest to the BTS Phrom Phong station, which is only a 5 minute walk. We are few BTS stations away from Asoke, Thong Lor and Ekamai. We are also walking distance to Emporium, Emquartier and Emsphere. We have 2 7-11's on the same street and a Starbucks. We also have a famous Thai coffee company called Bottomless that is on the same street as well. There is also several Japanese restaurants and a Japanese supermarket "Fuji" within walking distance to our hotel. All our room size is ample and larger than the average hotels around similar location with large windows with city view and lastly, we are well known for our Thai Hospitality. We look forward to welcoming you back to Bangkok Hotel Lotus Sukhumvit.Yours sincerely,The Management Bangkok Hotel Lotus Sukhumvit
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Good location.
Comment from Hotel Management
31 Oct 2024 by The Management Bangkok Hotel Lotus Sukhumvit, Hotel Management
Dear Valued Guest,Thank you for taking your time to write to us. We are always delighted to hear from your experience at Bangkok Hotel Lotus Sukhumvit. Thank you for the perfect score. We strive to make Bangkok Hotel Lotus Sukhumvit a home away from home. Our hotel is located on Sukhumvit Soi 33, a prime/excellent location. It is truly a walking distance to all the major attractions around Sukhumvit area. Our hotel is closest to the BTS Phrom Phong station, which is only a 5 minute walk. We are few BTS stations away from Asoke, Thong Lor and Ekamai. We are also walking distance to Emporium, Emquartier and Emsphere. We have 2 7-11's on the same street and a Starbucks. We also have a famous Thai coffee company called Bottomless that is on the same street as well. There is also several Japanese restaurants and a Japanese supermarket "Fuji" within walking distance to our hotel. All our room size is ample and larger than the average hotels around similar location with large windows with city view and lastly, we are well known for our Thai Hospitality. We look forward to welcoming you back to Bangkok Hotel Lotus Sukhumvit.Yours sincerely,The Management Bangkok Hotel Lotus Sukhumvit
1 out of 5
by A verified traveler

Posted 16 Oct 2024
Staff were unprofessional, the facility is nice and room is quiet big and cozy but the staff at the reception specifically were rude and incompetent. Note: they take a deposit of 3k baht so keep that in mind when you checkin also keep in mind that the checkin time is strict and they won’t let you into the room before 2pm
Comment from Hotel Management
28 Oct 2024 by The Management Bangkok Hotel Lotus Sukhumvit, Hotel Management
Dear Valued Guest,Thank you for taking your time to write to us. We are always delighted to hear from your experience at Bangkok Hotel Lotus Sukhumvit. We appreciate that you have highlighted the following about our hotel - nice facilities, big and cozy room. Our hotel is located on Sukhumvit Soi 33, a prime/excellent location. It is truly a walking distance to all the major attractions around Sukhumvit area. Our hotel is closest to the BTS Phrom Phong station, which is only a 5 minute walk. We are few BTS stations away from Asoke, Thong Lor and Ekamai. We are also walking distance to Emporium, Emquartier and Emsphere. We have 2 7-11's on the same street and a Starbucks. We also have a famous Thai coffee company called Bottomless that is on the same street as well. There is also several Japanese restaurants and a Japanese supermarket "Fuji" within walking distance to our hotel. All our room size is ample and larger than the average hotels around similar location with large windows with city view and lastly, we are well known for our Thai Hospitality. We are surprised to hear about our Reception staff. Our hotel operatures under very high standards and we are known for our hospitality. Also, our hotel is primarily a Japanese hotel and our staff are very intune with the Japanese style of interaction. Please allow us to investigate what truly happen and we will take full responsibility and make sure it will not happen again.We follow international standard practice. A deposit is collected upon check in related to your duration of stay. The deposit can be made in cash or credit card. Both methods will have a receipt. Cash will be immediately returned to you upon check out with presenting the receipt. Credit card return will depend on your credit card company policy.We look forward to welcoming you back to Bangkok Hotel Lotus Sukhumvit. Yours sincerely,The Management Bangkok Hotel Lotus Sukhumvit
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Great staff. Located 3 mins away from empshere which has great shopping and many dining options. Great value for money.
Comment from Hotel Management
28 Oct 2024 by The Management Bangkok Hotel Lotus Sukhumvit, Hotel Management
Dear Valued Guest,Thank you for taking your time to write to us. We are always delighted to hear from your experience at Bangkok Hotel Lotus Sukhumvit. We appreciate that you have highlighted the following about our hotel - great staff, 3 minutes away from shopping and Emsphere and many dinning option and great value for money. Our hotel is in a prime/excellent location. It is truly a walking distance to all the major attractions around Sukhumvit area. Our hotel is closest to the BTS Phrom Phong station, which is only a 5 minute walk. We are few BTS stations away from Asoke, Thong Lor and Ekamai. We are also walking distance to Emporium, Emquartier and Emsphere. We have 2 7-11's on the same street and a Starbucks. We also have a famous Thai coffee company called Bottomless that is on the same street as well. There is also several Japanese restaurants and a Japanese supermarket "Fuji" within walking distance to our hotel. All our room size is ample and larger than the average hotels around similar location with large windows with city view and lastly, we are well known for our Thai Hospitality. We look forward to welcoming you back to Bangkok Hotel Lotus Sukhumvit.Yours sincerely,The Management Bangkok Hotel Lotus Sukhumvit