Ratings based on 989 Verified Reviews

3.5 out of 5
79% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 31 Oct 2024
N/a
3 out of 5
by A verified traveler from Colfax

Posted 3 Oct 2024
I am going to tell you what I wish someone would have told me before I booked this hotel. Shuttle: I don't know if the provide the shuttle to the "hotel", it was confusing as they don't have a phone number to contact them. They do have a shuttle from the hotel to the airport it runs every 30 minutes our was like 15 minutes late to the airport. I took a Grab from the airport, just make sure you go to the right place to get the Grab. Property name, When you arrive to the property, it is not called BS Residency rather it has another name, beware. Check in, It was raining very hard, where the Grab dropped me was another lobby look alike and nobody was there. It had a sign saying "follow the walkway" talking about super confusing info. There is one to the left another to the right. They need it to specify an arrow in what direction. It was 2 building away from there. Room: They have everything you need, the AC works good. The room was clean, there was a fridge. They also have telephone you can call the front desk if you need to. I think the room was too pricey for what you got.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
All was great!
5 out of 5
by A verified traveler

Posted 4 Sep 2024
Great service nice staff totally recommend this Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2024 on Hotels
5 out of 5
by A verified traveler from jeddah

Posted 24 Jul 2024
Loved everything, the area is near airport but not alot of resturant
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2024 on Hotels
4 out of 5
by A verified traveler from Seal Beach

Posted 12 Jul 2024
Its ok for an airport hotel. But the bathroom was horrible.
4 out of 5
by A verified traveler

Posted 17 May 2024
Close to the airport, breakfast buffet was ok, pool was clean and refreshing.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024 on Hotels