Ratings based on 984 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2025
The hotel’s location is excellent and made it very convenient to explore the surrounding area. The staff were friendly and helpful, and room service was prompt and satisfying.
However, the hotel is definitely showing its age. While everything was clean and functional, some updates to the facilities would improve the overall experience.
That said, the service and location were great, making it a decent choice for a comfortable stay.
by A verified traveler
Posted 5 Jan 2025
by A verified traveler
Posted 21 Dec 2024
ok
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 28 Nov 2024
The room takes you on a time travel back to the 70s. Furniture is old. Bathroom tiles, sink, shower curtain are in terrible shape. Hotel rooms need major reno or rebuild.
by A verified traveler
Posted 18 Nov 2024
Good location
by A verified traveler
Posted 11 Nov 2024
Property is old and not maintained. Firstly, room was very rundown and had cobwebs at corners of the walls. There was also no proper power points for phone charging. The only available points were behind the curtains which were in assessable. Secondly, bed was extremely hard and uncomfortable. Thirdly, which is the worst and it is totally not acceptable as there were small cockroaches crawling around the room. We even managed to catch a few everyday and my husband has taken quite a few photos of them. We requested for room change but were rejected as they claimed they had no spare rooms. On our 3rd night we had no hot water to shower as their hot water system was spoiled. Only then they offered to change room for us. The room was slightly better than the previous. However bathtub was leaking. After a shower, the bathroom was flooded with water.
This hotel is the most horrible accommodation that we had stayed before. Not to even mention, it is listed as a 4-star hotel. The stay gave us a very bad experience and an unforgettable one. We will never return.
by A verified traveler from Santa Barbara
Posted 7 Nov 2024
Very convenient location. Multiple malls and grocery working minutes of walk. Facilities are old but acceptable. Beds are firm shower is strong. Dimsum restaurant in hotel is 5 stars and good price to western standard.
by A verified traveler
Posted 14 Oct 2024
Excellent hotel highly recommend!
