Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Room is clean and staffs were friendly and good service
by A verified traveler from Tel AVIV
Posted 30 Nov 2024
Love staing there. Already my 6 time
by A verified traveler
Posted 23 Nov 2024
All hotel staff friendly, room is spacious and clean and they did a excellent job to decorate our room coz we gonna celebrated my coywin
by A verified traveler
Posted 21 Nov 2024
Water heater seems to be inadequate when comes to night time when most people are back in hotel before bedtime
by A verified traveler
Posted 18 Nov 2024
I like the swimming pool , don't like the lift (too many people)
Comment from Hotel Management
20 Nov 2024 by Patcharaporn P. (Patty) , Hotel Management
Dear Khun Siu Ming Gary,I would like to thank you on behalf of the entire hotel team for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. I will pass this comment to the relevant department to prevent this kind of occurrence from happening again. At Amari Bangkok, we strive to deliver a refined service to all guests. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Manager, Guest Relations
by A verified traveler from New York
Posted 16 Nov 2024
Excellent location for shopping, outstanding service from staff.
Comment from Hotel Management
20 Nov 2024 by Patcharaporn P. (Patty) , Hotel Management
Dear Khun Mario Manuel Jr,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Manager, Guest Relations
by A verified traveler from Auckland
Posted 15 Nov 2024
It’s quite a central located property to CBD and tourists however, the hotel is dated as there are better new choices around
Comment from Hotel Management
20 Nov 2024 by Patcharaporn P. (Patty) , Hotel Management
Dear Khun Terry,warm greetings from Amari Bangkok!! Thank you for sharing feedback on your recent stay with us at Amari Bangkok. It’s concerning to read that you didn’t have an enjoyable stay with us. I will pass this comment to the relevant department in order to prevent this kind of occurrence from happening again. We do hope that in spite of the incidents, we will have the pleasure of welcoming you back in the future. Best Regards Patcharaporn P. (Patty) Senior Assistant Manager, Guest Relations
by A verified traveler
Posted 13 Nov 2024
Food and services are great
Comment from Hotel Management
20 Nov 2024 by Patcharaporn P. (Patty) , Hotel Management
Dear Khun Prakash,We're so glad you're enjoying your stay at Amari Bangkok! Your kind words and perfect rating mean the world to us. Our team is always striving to provide exceptional experiences, so please don't hesitate to let us know if there's anything else we can do to make your stay even more wonderful. We look forward to continuing to serve you. Sincerely, Patcharaporn P. (Patty) Senior Assistant Manager, Guest Relations
by A verified traveler
Posted 12 Nov 2024
The lobby staff and staff outside the hotel were great. The breakfast staff made us feel rushed and forgot my drink order on 2 separate occasions. The pool staff were great and really helpful. Allot of noise from the next room however, we actually could hear people sneeze, not soundproof at all. Hard to sleep. Our room keys also were de activated at one point meaning we had to go to the lobby in our swimwear which was very embarrassing.
