Ratings based on 996 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Great location rooms were freshly renovated and staff is very friendly and helpful
by A verified traveler
Posted 21 Nov 2024
Central location but lot of traffic and too busy
by A verified traveler from Long Beach
Posted 25 Oct 2024
I’ve stayed at Aloft before- it’s always an easy and nice stay.
Comment from Hotel Management
5 Nov 2024 by Aloft Management Team, Hotel Management
Dear Michael,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. We are glad that you enjoyed our location. Aloft Hotel is just steps away from all the action and enchanting evenings exploring downtown Bangkok. Your comments are valuable to us, and we hope to regain your trust on your next visit.Best regards,
by A verified traveler
Posted 23 Oct 2024
My last stay the lobby was going through major renovation.
Comment from Hotel Management
5 Nov 2024 by Aloft Management Team, Hotel Management
Dear Jerome,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you had experienced during stay with us. The hotel is undergoing a Lobby modernization as part of our efforts to improve guest satisfaction and experience. The fresh new look of our lobby will enhance guests experience and deliver a more comfortable, chick and fun. Please stay tuned and looking forward to welcoming you back again.Best regards,
by A verified traveler
Posted 23 Oct 2024
The staff is outstanding. My wife and I have been staying at Aloft for the past 10 years. Great Management team.
Comment from Hotel Management
5 Nov 2024 by Aloft Management Team, Hotel Management
Dear Jerome,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with our attentive staff. Thank you once again for your valuable comments and we hope to welcome you back to Aloft Bangkok – Sukhumvit 11 again in the not too distant future.Yours sincerely,
by A verified traveler from Lathrop
Posted 19 Oct 2024
Construction going on
Comment from Hotel Management
5 Nov 2024 by Aloft Management Team, Hotel Management
Dear Ricky,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced. As part of our commitment to enhancing guest satisfaction and experience, our hotel is currently undergoing renovations. Our fresh, new look aims to provide an even more comfortable, chic, and enjoyable stay. We appreciate your understanding and look forward to welcoming you back to experience our updated accommodations.Best regards,
by A verified traveler from Lathrop
Posted 19 Oct 2024
There was construction going on.
Comment from Hotel Management
5 Nov 2024 by Aloft Management Team, Hotel Management
Dear Ricky,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced. As part of our commitment to enhancing guest satisfaction and experience, our hotel is currently undergoing renovations. Our fresh, new look aims to provide an even more comfortable, chic, and enjoyable stay. We appreciate your understanding and look forward to welcoming you back to experience our updated accommodations.Yours sincerely
by A verified traveler from San Francisco
Posted 17 Oct 2024
Every time I come to Bangkok I stay here. It’s a great spot across the board.
Comment from Hotel Management
5 Nov 2024 by Aloft Management Team, Hotel Management
Dear John,Thank you very much for stay at Aloft Bangkok Sukhumvit 11. We truly appreciate your time to share your stay experience and look forwards to welcoming you back to our hotel again in the future.
by A verified traveler
Posted 4 Sep 2024
The highlight of this place was the breakfast place but other than the rooms are worn out. The showers have rust. It definitely needs some improvement I did notice that on the 10th floor some renovations were happening
Comment from Hotel Management
12 Sep 2024 by Aloft Management Team, Hotel Management
Dear Krystal,Thank you for your wonderful feedback! We're delighted you appreciated our breakfast. We sincerely apologize for any inconvenience you had experienced during stay with us. Currently we are ongoing to renovation including guestrooms, corridors, and lobby please stay tuned to see the new look! We are excited about the upcoming changes and improvements, and we hope to welcome you back soon to experience them firsthand.Best regards,
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Aloft Management Team., Hotel Management
Dear Mr. Christopher,Thank you for talking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenient you had experienced during stay with us. It is disheartening to hear that we did not meet your expectations and we fully understand your frustration. We strive to provide the highest level of service, it would be highly appreciated if you could share more details that caused you discomfort or inconvenience you may have. Your feedback is invaluable to us, and please rest assure that we are taking immediate steps to address the issue you raised. Once again, we apologies for the inconvenience caused, and we sincerely hope to have the opportunity to welcome you back to the nearest future.Best regards,
