Ratings based on 584 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Fantastic location in Chinatown! It's really the spot to be if you want a modern, clean hotel steps away from the hustle and bustle of the street markets.
Comment from Hotel Management
17 Dec 2024 by Jib, Hotel Management
Dear Connor,Thank you for your feedback. We look forward to seeing you again soon.
5 out of 5
by A verified traveler from IRVING

Posted 14 Dec 2024
We wanted to be in the heart of Chinatown on the last 2 nights of our trip. And it was exactly what we wanted, nothing over the top pricey, new, modern, clean, convenient. The mall in same building was also a plus for last minute shopping.
Comment from Hotel Management
17 Dec 2024 by Jib, Hotel Management
Dear Katherine,Thank you for your feedback. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 14 Dec 2024
So convenient and centrally located
Comment from Hotel Management
16 Dec 2024 by Jib, Hotel Management
Dear Angel,Thank you for your feedback. We look forward to seeing you again.
5 out of 5
by A verified traveler from Las Vegas

Posted 8 Dec 2024
The property is at China Town and lots of food choices! Hotel is very clean and staff are friendly and courteous.
Comment from Hotel Management
9 Dec 2024 by Jib, Hotel Management
Dear Joseph,Thank you for choosing us. I am happy to see you had an enjoyable. We look forward to seeing you again soon.Regards,
5 out of 5
by A verified traveler

Posted 6 Dec 2024
Great location, room was clean and modern. Very great experience all around.
Comment from Hotel Management
7 Dec 2024 by Jib, Hotel Management
Dear Marcos,Thank you for such a wonderful review on us. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Amazing hotel in the center of everything
Comment from Hotel Management
6 Dec 2024 by Jib, Hotel Management
Dear Angel,Thank you for your feedback. I am very glad to see you had an enjoyable stay, I will be sure to share your comment with our team. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Jib, Hotel Management
Dear Michael,Thank you for your feedback. I am very glad to see you had an enjoyable stay, I will be sure to share your comment with our team. We look forward to seeing you again.
2 out of 5
by A verified traveler

Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Jib, Hotel Management
Dear CARLOS,I am sorry to see that your experience didn't meet your expectation. Please allow me to express my sincerest apologies. I urge you to write to me with specific feedbacks, such that we will look into them and take corrective actions for the future. We hope to have a chance to better serve you in the future.
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Jib, Hotel Management
Dear Stephan,Thank you for your feedback. We look forward to seeing you again soon.
4 out of 5
by A verified traveler from Mississauga

Posted 28 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Jib, Hotel Management
Dear Tai,Thank you for your feedback. We look forward to seeing you again soon.