Ratings based on 245 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Quiet, clean, very comfortable room. Excellent staff
by A verified traveler
Posted 19 Nov 2024
Staff were great
by A verified traveler
Posted 19 Nov 2024
The residence 12 was a very clean Comfortable hotel with a Japanese restaurant serving sushi and American entrées. Food was great. Enjoyed the place very much.
by A verified traveler
Posted 16 Nov 2024
They are good, but did not explain you can not use the towels to clean coffee or whatever. Ok service, good location.
Comment from Hotel Management
19 Nov 2024 by Areewan / Front Office Manager, Hotel Management
Dear Felipe,Thank you very much for your feedback and we are sorry to learn that a few points tarnished on your perception of our hotel and made stay not as enjoyable as expected. Please be assured that your valuable comments are being taken into consideration and we will try our best to improve on the raised issues. Once again thank you for your review and we will strive to serve you better upon your next stay with us. Best regards,Areewan JantreeFront Office Manager
by A verified traveler
Posted 12 Nov 2024
Great room for the price, comfortable bed. Walkable to DM airport. Good breakfast. They provided only one room key, which is inconvenient if not traveling alone. But this small negative is outweighed by the positives.
Comment from Hotel Management
15 Nov 2024 by Areewan / Front Office Manager, Hotel Management
Thank you very much for your feedback and we are sorry to learn that a few points tarnished on your perception of our hotel and made stay not as enjoyable as expected. Please be assured that your valuable comments are being taken into consideration and we will try our best to improve on the raised issues. Once again thank you for your review and we will strive to serve you better upon your next stay with us. Best regards,Areewan JantreeFront Office Manager
by A verified traveler
Posted 12 Nov 2024
Very nice place close to Don Mueang Airport
Comment from Hotel Management
15 Nov 2024 by Areewan / Front Office Manager, Hotel Management
Thank you for your feedback! We’re pleased to hear that you found our service and facilities to be good. If you have any specific suggestions for how we might improve, we’d love to hear them. We hope to see you again soon.Best Regards,Areewan JantreeFront Office Manager
by A verified traveler
Posted 7 Nov 2024
Everything nice but breakfast
Comment from Hotel Management
15 Nov 2024 by Areewan / Front Office Manager, Hotel Management
Thank you for your feedback! We’re pleased to hear that you found our service and facilities to be good. If you have any specific suggestions for how we might improve, we’d love to hear them. We hope to see you again soon.Best Regards,Areewan JantreeFront Office Manager
by A verified traveler
Posted 7 Nov 2024
All good
Comment from Hotel Management
15 Nov 2024 by Areewan / Front Office Manager, Hotel Management
Thank you indeed for your compliment. We look forward to an opportunity to welcome you back in the near future.Best regards,Areewan JantreeFront Office Manager
by A verified traveler
Posted 5 Nov 2024
Very nice place and area
Comment from Hotel Management
6 Nov 2024 by Areewan / Front Office Manager, Hotel Management
Thank you indeed for your compliment. We look forward to an opportunity to welcome you back in the near future.Best regards,Areewan JantreeFront Office Manager
by A verified traveler
Posted 2 Nov 2024
Nice for the price
Comment from Hotel Management
2 Nov 2024 by Areewan / Front Office Manager, Hotel Management
Dear Thanom,Thank you indeed for your compliment. We look forward to an opportunity to welcome you back in the near future.Best regards,Areewan JantreeFront Office Manager
