Ratings based on 5 Verified Reviews

3.4 out of 5
67% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2020 on Hotels
2 out of 5
by A verified traveler from São Paulo, Brasil

Posted 7 Jan 2019
Reservamos um bangalo superior king vista mar e a Sra Teresa ficou em um Bangalô com duas camas conectadas perto da lixeira e fedorento. Qdo reclamou na recepção a funcionária do hotel disse que por ela ter feito a reserva pelo expedia , ela estava no bangalô mais simples e que se tivesse feito direto com o site do hotel , ficaria nos bangalôs melhores! Me fornece o e-mail do depto responsável para que eu possa encaminhar o e-mail da Teresa.
Comment from Hotel Management
11 Jan 2019 by Murex-GuestRelation , Hotel Management
Hi Teresa, Thank you for choosing to stay with us and I hope that your stay was mostly enjoyable. I note your comments regarding the smell from the compost and am sorry that this was the case. We are actively recycling as much as we can to help protect the environment on Bangka island but perhaps we should move the compost area further back. Please also be assured that we welcome all guests equally and there is no discrimination based on how the rooms are allocated. It seems very strange to us that you mention this. The room you were allocated is the one shown on the Expedia website and is one of our larger rooms, directly on the beach and close to the restaurant. We hope that you took away many good memories of your stay and our Manager, Herry sends his best wishes. Thank you,
2 out of 5
by A verified traveler

Überteuert

Posted 26 Dec 2018 on Hotels
4 out of 5
by A verified traveler

Grazie

Posted 14 Oct 2018 on Hotels
Il personale è stato oltremodo cortese,il nostro volo aveva 4 ore di ritardo,e nonostante ciò hanno fatto attendere la barca per portarci sull'isola. Struttura ottima, unico neo con la marea entrante la spiaggia si riduce . Comunque complimenti al personale.
Comment from Hotel Management
29 Nov 2018 by Murex-Dive , Hotel Management
Ciao Fabio, Grazie per la recensione, siamo felici di sapere che hai avuto un piacevole soggiorno con noi. Siamo la famiglia Murex è felice di averti come uno dei nostri ospiti. Speriamo di vederti di nuovo in futuro. Grazie
4 out of 5
by A verified traveler

Leuke locatie aan het strand

Posted 24 Jan 2018
Erg leuke locatie als je wilt gaan duiken en snorkelen. Helaas door de harde wind was het snorkelen wel wat lastig. Hotelkamer is erg leuk, zo ook de huisjes. Er zou alleen wat gedaan moeten worden aan de open badkamer, die is ver onder de maat. Het personeel heeft eigenlijk een uitmuntend verdient, de enige die het cijfer naar beneden brengt is de manager. Spreekt gebrekkig Engels en begrijpt daardoor een hoop niet. Te jong en te onervaren bij bepaalde situaties. Transport met de boot vonden we wel erg prijzig.
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