Ratings based on 86 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2024
Excellent location near great dining options and walkable to other options. Easy to get Ubers and rickshaws. LOUD BOOMING music played until 1am. Very hard to sleep through that. When staff did daily cleaning, they did not do dishes or clean trash. Shower was awful. It was a handheld device only, broken and sprayed EVERYWHERE (including ceiling if you were not careful and quick). It was extremely difficult to keep the tub area dry. Not a relaxing, comfortable or enjoyable experience in the least.
by A verified traveler
Posted 9 Nov 2023 on Hotels
Comment from Hotel Management
21 Dec 2023 by Saurabh Kumar , Hotel Management
Dear Mr. Benjamin, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve.we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
by A verified traveler
Posted 27 Oct 2023 on Hotels
Perfect stay when you want to be close to work in the city, shopping and partying all while avoiding the Blore traffic
Comment from Hotel Management
31 Oct 2023 by Saurabh Kumar, Hotel Management
Dear Mr. Pavan,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
by A verified traveler
Posted 16 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Saurabh Kumar, Hotel Management
Dear Mr. Srinivas,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
by A verified traveler
Posted 3 Jul 2023
Nice place in the center of the city with a lot of dining options very near by. Spacious rooms.
Comment from Hotel Management
11 Jul 2023 by Saurabh Kumar, Hotel Management
Dear Mr. Shriram, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. We hope to welcome you back to our hotel very soon! Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
by A verified traveler
Posted 6 Mar 2023
Comment from Hotel Management
26 Apr 2023 by Saurabh Kumar, Hotel Management
Dear Mr. Jason, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. We hope to welcome you back to our hotel very soon! Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
by A verified traveler
Posted 4 Dec 2022
by A verified traveler
Poor breakfast, great front desk and IT
Posted 16 Jun 2022 on HotelsFor starters I was appalled by the poor quality breakfast - Indian and Western. The food was downright unpalatable. You need a new chef and team in charge of Food and Beverages.
Great front desk and IT support from Tapas and Nelson respectively. They made sure all support was provided in a timely manner and retained the guest (my family) for the week.
Comment from Hotel Management
8 Jul 2022 by Parijat Sarkar , Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have reviewed the quality of breakfast and will work on the improvement. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Parijat Sarkar
Revenue Manager
by A verified traveler
Posted 23 May 2022
quiet and non intrusive service
Comment from Hotel Management
10 Jun 2022 by Parijat Sarkar , Hotel Management
Dear Guest,
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Parijat Sarkar
Revenue Manager
by A verified traveler from Anantapur
Posted 6 Dec 2021
1. The fridge in the room was defective, it make tic-tac sounds the whole night and the house keeping did not respond.
2. The shower water is just luke warm, not hot enough to take shower in Bangalore.
I was told it had VIP access and unfortunately there was nothing of that sort or couple dining. Many disappointments, I would not choose this place again. Thanks.
Comment from Hotel Management
8 Dec 2021 by General Manager , Hotel Management
Dear Mr. Saideep,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Wajeed Bagwan
General Manager
