Ratings based on 263 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
I just spent five nights at this amazing property. The staff, the room, everything exceeded my expectations exceptionally pleased! BamBam and Kevin were so helpful, seeing to every aspect of making my stay here wonderful. The property was spotless, comfortable bed, nice linens and towels. Fantastic aircon too I give them 5 stars!!!
by A verified traveler
Posted 16 Nov 2024
We loved our room size for a family of 4. However, we would not stay at this hotel again. The front desk staff were not helpful or welcoming at all. We also didn't like that breakfast was reservations only. Front desk didn't even give us options on where to go for breakfast. We tried to get a taxi to take a tour, and the gentleman at front desk couldn't help us and asked us to walk a few blocks to get taxi. We missed tour and lost money. There is a hotel around corner that ordered us a taxi when we needed one. The security officer in front and the cleaning ladies were always so sweet and greeted us with big smiles. Location is good and close to Lumphini Park. Would suggest to hotel manager to make guests feel a little more welcomed and be a little more helpful and accommodating to guests who are new in a big city like Bangkok.
by A verified traveler
Posted 15 Nov 2024
Our plane arrived early in the morning from another country. It was around 1 am. I messaged the hotel days before our arrival to ask for early check in. The response was it depends on the early availability of the room we booked and the previous occupants early or timely check out in which I understood. When we arrived, I asked if we could check in early. The front desk personnel called the manager and was told no. We have to pay an extra night. We were tired and went ahead and paid to get some rest. We were directed to the same room we booked for the next 4 nights but paid for 5. Nobody was occupying the room. Why charge us a full night for few hours early arrival. I would have come back to this hotel on our next visit but they were not very accommodating to our request. The front desk staff could barely speak English. Every time we try to communicate with them was a struggle.
by A verified traveler
Posted 15 Nov 2024
Good, clean, nice location, for a decent price! ;) Even the security guard was very friendly!
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 12 Nov 2024
Friendly staff, clean and quiet hotel. Large rooms, comfy beds and nice rooftop pool that the kids loved. Love this hotel.
by A verified traveler
Posted 11 Nov 2024
Friendly staff.
by A verified traveler
Posted 9 Nov 2024
I absolutely loved this hotel. The staff were amazing, the hotel was so lovely and clean, and the neighbourhood was great!
by A verified traveler
Posted 1 Nov 2024
Was only in Bangkok for a few days and this place was perfect. Location was walkable to 7-Eleven and different restaurants. Staff was friendly and nice. Will stay again!
