Ratings based on 927 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Really clean, and very beautiful. I recommend getting the river view.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
The location was perfect since the BTS station was right next door. The hotel was quite outdated but kept in good condition so we had no complaints. The staff and service was great.
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Always has a good visit at Shangrila Bangkok. Thank you.
Comment from Hotel Management
16 Dec 2024 by Guest Experience, Shangri-La Bangkok, Hotel Management
Thank you for your rating and for choosing to stay at Shangri-La Bangkok. We are delighted that you enjoyed your time with us. We hope to welcome you back again soon!
5 out of 5
by A verified traveler from Reston

Posted 5 Dec 2024
Service quality is very high.
Comment from Hotel Management
6 Dec 2024 by SLBK, Hotel Management
We’re thrilled you had a fantastic stay.
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Comment from Hotel Management
6 Dec 2024 by SLBK, Hotel Management
Thank you for your positive feedback!
5 out of 5
by A verified traveler

Posted 1 Dec 2024
After our check in issues were resolved we had a fabulous stay. The pool is lovely, the bar overlooking the river is a great place for evening drinks. Near to river taxi so easy access to major sights. Would definitely stay there again
Comment from Hotel Management
6 Dec 2024 by SLBK, Hotel Management
Thank you for sharing your experience! We’re glad to hear that after resolving the check-in issues, you had a fabulous stay. It’s wonderful to know you enjoyed the pool, the bar, and the convenient location for exploring major sights. We look forward to welcoming you back again!
5 out of 5
by A verified traveler

Posted 30 Nov 2024
The property is tastefully designed with excellent decor. The room is spacious and clean. Breakfast spread is good. Staff are extremely courteous and helpful. A convenient shuttle ride to Iconsiam provided by hotel plus a 5 min walk to the nearest mrt station and public jetty.
Comment from Hotel Management
6 Dec 2024 by Guest Experience, Shangri-La Bangkok, Hotel Management
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our tasteful design, spacious and clean rooms, excellent breakfast spread, and the courteous service of our staff. It’s great to know that you found the shuttle to Iconsiam and the proximity to the MRT station and public jetty convenient. We look forward to welcoming you back for another exceptional stay.
5 out of 5
by A verified traveler

Posted 26 Nov 2024
It is near the areas I needed to check for business
Comment from Hotel Management
6 Dec 2024 by Guest Experience, Shangri-La Bangkok, Hotel Management
Thank you for your feedback! We’re glad to hear that our convenient location suited your business needs. We hope to have the pleasure of welcoming you back for another productive and enjoyable stay.
5 out of 5
by A verified traveler from Surrey

Posted 21 Nov 2024
Nice
Comment from Hotel Management
6 Dec 2024 by Guest Experience, Shangri-La Bangkok, Hotel Management
Many thanks for your rating and feedback. We are glad to know that you enjoyed your stay at Shangri-La Bangkok. We look forward to your return!
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
6 Dec 2024 by Guest Experience, Shangri-La Bangkok, Hotel Management
Thank you for your rating and for choosing to stay at Shangri-La Bangkok. We are delighted that you enjoyed your time with us. We hope to welcome you back again soon!