Ratings based on 222 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Temecula
Posted 22 Nov 2024
Quiet
by A verified traveler
Posted 22 Nov 2024
Hotel was great. Staff were courteous. The beds were clean and good.
by A verified traveler
Posted 21 Nov 2024
This is a cool place if you are stopping over for less than three days. Some of the staff was not nice. They did not greet you like most hotels or Thai in general. The rooms were very clean.
by A verified traveler
Posted 16 Nov 2024
Clean and AWSOME staff members no complaints
Comment from Hotel Management
18 Nov 2024 by The Journey Hotel Bangna, Hotel Management
Dear Guest Thank you for your stay at the Journey Hotel Bangna and for sharing your review with us. We're delighted to hear that we were able to provide such a positive experience during your recent stay with us. We are especially pleased that you appreciated the friendly service from our staff. Rest assured that we will continue to assist our future guests with the same service you experienced. Once again, thank you and we look forward to your next staycation with us. Best regards, The Journey Hotel Bangna
by A verified traveler
Posted 29 Oct 2024
Convenient and clean. Can’t complain. Loses a star as the metal toilet roll holder was hanging and there were slight signs of wear and tear B in the room. I would stay hear again as it’s great value for money and the staff are friendly
Comment from Hotel Management
31 Oct 2024 by The Journey Hotel Bangna, Hotel Management
Dear Guest Thank you for your stay at the Journey Hotel Bangna and for sharing your review with us. We're delighted to hear that we were able to provide such a positive experience during your recent stay with us. We are especially pleased that you appreciated the friendly service from our staff. Rest assured that we will continue to assist our future guests with the same service you experienced. Once again, thank you and we look forward to your next staycation with us. Best regards, The Journey Hotel Bangna
by A verified traveler
Posted 19 Oct 2024
I love the facilities and the staff — they were friendly and accommodating
Comment from Hotel Management
31 Oct 2024 by The Journey Hotel Bangna, Hotel Management
Dear Guest Thank you for your stay at the Journey Hotel Bangna and for sharing your review with us. We're delighted to hear that we were able to provide such a positive experience during your recent stay with us. We are especially pleased that you appreciated the friendly service from our staff. Rest assured that we will continue to assist our future guests with the same service you experienced. Once again, thank you and we look forward to your next staycation with us. Best regards, The Journey Hotel Bangna
by A verified traveler
Posted 5 Oct 2024
Wifi doesn’t work properly. Had to rely on data. Rooms are really good value for money and housekeeping is good too. Reception staff don’t speak English well so hard to communicate but they were helpful. Area is ok for layover from BKK airport but not for tourists. Mega Bangna Mall is close though.
Comment from Hotel Management
31 Oct 2024 by The Journey Hotel Bangna, Hotel Management
Dear Guest Thank you for your stay at the Journey Hotel Bangna and for sharing your review with us. We're delighted to hear that we were able to provide such a positive experience during your recent stay with us. We are especially pleased that you appreciated the friendly service from our staff. Rest assured that we will continue to assist our future guests with the same service you experienced. Once again, thank you and we look forward to your next staycation with us. Best regards, The Journey Hotel Bangna
by A verified traveler
Posted 5 Oct 2024
very nice clean hotel location also good stay with family
Comment from Hotel Management
31 Oct 2024 by The Journey Hotel Bangna, Hotel Management
Dear Guest Thank you for your stay at the Journey Hotel Bangna and for sharing your review with us. We're delighted to hear that we were able to provide such a positive experience during your recent stay with us. We are especially pleased that you appreciated the friendly service from our staff. Rest assured that we will continue to assist our future guests with the same service you experienced. Once again, thank you and we look forward to your next staycation with us. Best regards, The Journey Hotel Bangna
by A verified traveler
Posted 4 Oct 2024
Staff were great. Hotel was clean and modern. However in front of major roads so noisy. Internet was unusable, even to get emails or Google info, it was extremely slow.
Comment from Hotel Management
5 Oct 2024 by The Journey Hotel Bangna, Hotel Management
Dear Guest Thank you for your stay at the Journey Hotel Bangna and for sharing your review with us. We're delighted to hear that we were able to provide such a positive experience during your recent stay with us. We are especially pleased that you appreciated the friendly service from our staff. Rest assured that we will continue to assist our future guests with the same service you experienced. Once again, thank you and we look forward to your next staycation with us. Best regards, The Journey Hotel Bangna
by A verified traveler
Posted 9 Sep 2024
The hotel was wonderful and the staff were so helpful and magnificent!! Pang and Pim were truly helpful and were always ready to help! my only issue was the location, Bang Na is not a tourist area, so despites how budget friendly this hotel is, to get to downtown Bangkok it was about 500 bahts which is about 16 dollars and these prices add up quickly for round trips(sometimes the drivers will try to scam you and turn off the gps, don't let them do it). If you are staying there utilize the grab app, it is there version of Uber and there is a set price. Overall the hotel is clean, the people are friendly and it is extremely quit. I truly enjoyed my stay at the Journey Hotel and I am so thankful to all the staffs!
Comment from Hotel Management
17 Sep 2024 by The Journey Hotel Bangna, Hotel Management
Dear Guest Thank you for your stay at the Journey Hotel Bangna and for sharing your review with us. We're delighted to hear that we were able to provide such a positive experience during your recent stay with us. We are especially pleased that you appreciated the friendly service from our staff. Rest assured that we will continue to assist our future guests with the same service you experienced. Once again, thank you and we look forward to your next staycation with us. Best regards, The Journey Hotel Bangna
