Ratings based on 235 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
All what I expected
by A verified traveler
Posted 28 Sep 2024
Was a very welcoming place
by A verified traveler
Posted 10 Sep 2024
Safe and friendly vibes.
by A verified traveler
Posted 1 Sep 2024
The staff were lovely here - very helpful, friendly, responsive. I was surprised to find it a quiet and pleasant place to stay, despite sleeping in a room with 5 other people. More reasonable price than other lodgings in Banff-you can't get a hotel room for under $500! I returned here after travelling for 4 days because I had a good first visit.
Comment from Hotel Management
4 Sep 2024 by Samesun Banff, Hotel Management
Thank you for taking the time to leave a review! We are delighted to hear you enjoyed your stay with us, and hope to welcome you back soon. All the best, Samesun Banff
by A verified traveler
Basic hostel in Banff
Posted 23 Aug 2024 on HotelsYour basic busy hostel. Single beds, nothing special about it. Probably your cheapest option in Banff by far. Breakfast is included which was nice
Comment from Hotel Management
4 Sep 2024 by Samesun Banff, Hotel Management
Thank you for leaving a review! We are glad you enjoyed our breakfast options. We acknowledge that we get very busy during summer periods, and we are always as accommodating as possible to guests looking for somewhere affordable to stay during peak season. All the best, Samesun Banff
by A verified traveler
Posted 18 Aug 2024 on Hotels
It was great for what is expected. Good location. Good food/drink special. Breakfast was underwhelming.
by A verified traveler from Amherstburg
Posted 15 Jul 2024
Great place to meet travellers from around the world
Comment from Hotel Management
4 Sep 2024 by Samesun Banff, Hotel Management
Thank you for your review! We are so glad you enjoyed your stay and hope to welcome you back soon. All the best, Samesun Banff
by A verified traveler
Posted 2 May 2024
Love the breakfast in the morning, easy to socialize at the bar downstairs and get some affordable food and drinks. Service was excellent and very close to everything you need. Would definitely stay here again. Only thing is that the bunk beds are creaky so it’s hard to be quiet when you get into bed in the evening and the noise might be an issue for some.
Comment from Hotel Management
2 May 2024 by Samesun Banff, Hotel Management
We are ecstatic to hear you enjoyed the facilities we offer and had an overall great experience with us! We will take a look at the room you stayed in to see if our maintenance team can do something to resolve the creaky bed, as it may be an easy fix!
by A verified traveler
Posted 12 Apr 2024
I didn't stay and i didnt get my refund back
Comment from Hotel Management
14 Apr 2024 by Samesun Banff, Hotel Management
Thank you very much for your feedback. We checked you in at 4.30pm and off you went to your room. Once checked in, if you decide to go out and not come back until the AM, that's not grounds for a refund. You are currently back for a second reservation for two nights, so we are happy for an opportunity to host you properly! Please come and see us at the front desk if you need anything during your stay. Warmest regards, Samesun Banff
by A verified traveler
Posted 24 Feb 2024
everything was great, thank you
Comment from Hotel Management
14 Apr 2024 by Samesun Banff, Hotel Management
Thank you so much for staying us and for sharing your feedback! We're so glad you had a great time - we hope to welcome you back soon :)
