Ratings based on 1,518 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
We had a wonderful room, very clean. Front desk staff were friendly and check in/out process was quick and easy! Hot tub was great, pool was closed during our stay however.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Very good service
Comment from Hotel Management
22 Nov 2024 by Vika, Hotel Management
Dear Narinder,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back on your next visit!Warm regards,
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
22 Nov 2024 by The Rundlestone Lodge, Hotel Management
Thank you for rating us, Brittney!
by A verified traveler
Posted 20 Nov 2024
Wish there was some kind of breakfast and lockers that weren’t in the parking garage. Room was clean and safe and workers were kind
Comment from Hotel Management
22 Nov 2024 by Vika, Hotel Management
Dear Quinn,Thank you for taking the time to provide your feedback. We apologize that your recent stay did not meet your expectations.We hope you will give us another opportunity to provide you with a better experience in the future.Kind regards,
by A verified traveler
Posted 18 Nov 2024
Nice stay, but not sound proof. We had to « enjoy » the bass from our neighbour blasting music for 12h straight. Staff was pleasant.
Comment from Hotel Management
18 Nov 2024 by Michael Hall (General Manager), Hotel Management
Hi Sarah,We're so sorry to hear about the noise disturbances that affected your stay. In future please do not hesitate to let our staff know straight away - we want to ensure everyone's comfort so we're happy to have a polite chat with any guests who could be more considerate of their neighbours.Thanks for your kind words about our staff and we hope to see you again soon.Best regards.
by A verified traveler
Posted 18 Nov 2024
The hotel is well maintained and clean. Pool was not in service.
Staff, the lady that was in front desk was not very kind, not rude but it was not kind at all.
Comment from Hotel Management
22 Nov 2024 by Vika, Hotel Management
Dear Marisela,Thank you for taking the time to share your feedback.We look forward to welcoming you back for another lovely stay!Warm regards,
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
23 Nov 2024 by The Rundlestone Lodge, Hotel Management
Thank you for your rating, Erin!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Vika, Hotel Management
Dear Yue,Thank you for your feedback. We apologize that your recent stay did not meet your expectations.We hope you will give us another opportunity to provide you with a better experience in the future.Kind regards,
by A verified traveler
Posted 17 Nov 2024
Love this property great value
Comment from Hotel Management
22 Nov 2024 by Vika, Hotel Management
Dear Wayne,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back on your next visit!Warm regards,
