See all properties

Otter Hotel

4.0 star property
Banff hotel in Uptown District with a 24-hour front desk and a restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Otter Hotel

Restaurant
Mountain view
Lobby sitting area
Lobby
In-room safe, free WiFi, bed sheets
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The price is P8,490
P9,439 total
includes taxes & fees
Jan 12 - Jan 13

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
Hair dryer
Private bathroom
Rainfall showerhead
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Hair dryer
Private bathroom
Rainfall showerhead
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

In-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Hair dryer
Private bathroom
Rainfall showerhead
Electric kettle
Coffee/tea maker
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Refrigerator
Hair dryer
Private bathroom
Rainfall showerhead
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

In-room safe, free WiFi, bed sheets

Mountain View King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Hair dryer
Private bathroom
Rainfall showerhead
Electric kettle
Coffee/tea maker
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Hair dryer
Private bathroom
Rainfall showerhead
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

In-room safe, free WiFi, bed sheets

Superior King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Hair dryer
Private bathroom
Rainfall showerhead
Electric kettle
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Rooftop pool

Hotel Canoe and Suites

Hot Tub
Pet friendly
Parking included
Free WiFi
9.6 out of 10, Exceptional, (1043)
The price is P9,103
P10,121 total
includes taxes & fees
Jan 22 - Jan 23
Hotel Canoe and Suites
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 18 min walk
  • Banff Lake Louise Tourism Bureau - 18 min walk
  • Banff Centre for Arts and Creativity - 19 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 9 min drive

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

Upscale hotel near Upper Hot Springs
A fireplace in the lobby, a restaurant, and a bar are just a few of the amenities provided at Otter Hotel. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • An electric car charging station, a 24-hour front desk, and an elevator
  • Smoke-free premises, luggage storage, and multilingual staff
Room features
All 174 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Refrigerators, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of Jan 10, 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on Jan 12, 2025 start from P 8,489.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Otter Hotel?

Check-out is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within a 15-minute walk of Victoria Glacier and Surprise Corner. Banff National Park Information Centre and Banff Lake Louise Tourism Bureau are also within 1 mi (2 km). Banff Station is 20 minutes by foot.

Otter Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Annie Yi Ting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and new hotel in Banff. Service was great and the restaurant downstairs was delicious. Free transit pass to go to the center of the town. Only downside was there was no garbage cans in the room and the conditioner in the shower was not working, but everything was addressed as soon as it was brought up. I highly recommend it.
Stayed 1 night in Dec 2024

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities
I have only one dog with me and stay one night but they wrongfully charged me three times
Stayed 1 night in Dec 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Dec 2024

10/10 Excellent

Candice, Calgary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. Area is nice. Quiet.
Stayed 1 night in Dec 2024

6/10 Okay

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A little too expensive for what you get. Noisy in the halls / other rooms.
Stayed 3 nights in Jan 2025

6/10 Okay

Audrey

Traveled with partner
Liked: Cleanliness, staff & service
Paper thin walls, we could hear everything in surrounding rooms and in the halls. Made it hard to sleep. Uncomfortable overstuffed pillows. Service was excellent. The in-hotel restaurant is pretty good (not amazing). Convenient location. Free bus passes made travel easy. Probably wouldn’t stay again but we had a nice time.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2024

10/10 Excellent

Niiki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stroll to downtown and immaculate rooms. Would totally stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lee

Stayed 1 night in Dec 2024

10/10 Excellent

Marlon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! As a first timer it was a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Kassem

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

6/10 Okay

Sara

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

QINGLING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Samih, Edmonton

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is still new and not all the facilities are open
Stayed 2 nights in Dec 2024

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hanson

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay in the superior king sweet, definitely a romatic get away style room !
Stayed 2 nights in Dec 2024

10/10 Excellent

Vera

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous new hotel in Banff. We had a great time at the Otter hotel in Banff. Great service, beautiful decor, and exceptional cleanliness. We will be back.
Stayed 1 night in Dec 2024