Ratings based on 1,282 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Great property! Had everything we needed and the location was perfect! Staff were also very friendly and helpful.
Comment from Hotel Management
1 Dec 2024 by Jodee || Mount Royal Hotel, Hotel Management
Thank you for taking the time to leave us a great feedback, Jennifer! We truly appreciate it. We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 30 Nov 2024
Had room 314, avoid like the plague. Constant drone from mechanical, cant sleep, can even hear it through the pillow. Opened the window for fresh air, got a lung full of garbage stench. Oh and the final bonus was the zero view out the window. Stayed here before, had a way better experience
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Anthonette| Mount Royal hotel, Hotel Management
Thank You for your review Adriana! We appreciate your feedback!
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Anthonette| Mount Royal hotel, Hotel Management
Thank You for your review Fatt! We appreciate your feedback!
by A verified traveler
Posted 29 Nov 2024
Tvc
Comment from Hotel Management
30 Nov 2024 by Anthonette| Mount Royal hotel, Hotel Management
Thank You for your review Brendan! We appreciate your feedback!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Katie | Mount Royal Hotel, Hotel Management
Thank you Madelynn for leaving us a review.
by A verified traveler
Posted 26 Nov 2024
Finding parking was challenging but it was busy.
Comment from Hotel Management
27 Nov 2024 by Katie | Mount Royal Hotel, Hotel Management
Thank you Ryan for taking the time to leave us your feedback, we really appreciate it.
by A verified traveler
Posted 25 Nov 2024
The hotel has double charged us for one night but are refusing to help us. Expedia has offered no support and the hotel and Expedia both say the other group has our money. Unacceptable.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Katie | Mount Royal Hotel, Hotel Management
Thank you Daria for taking the time to leave us a review.
by A verified traveler
Posted 25 Nov 2024
Awesome hotel in the heart of town. Clean and easy accessible to restaurants and shops
Comment from Hotel Management
25 Nov 2024 by Jodee || Mount Royal Hotel, Hotel Management
Thank you for taking the time to leave us a review, Candice. It's great to know that our location was the highlight of your stay and we hope that we can welcome you back on our hotel on your next visit.
