Ratings based on 1,932 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great stay at the Moose Hotel - lovely rooftop hot tub.
by A verified traveler
Posted 20 Nov 2024
Fantastic staff
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
The Moose is our favorite place to stay in Banff. Everything is always perfect. From the bed and pillows to the soap in the shower! Stunning property! The best is the rooftop hottub and fire pit with beautiful views!
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
All
by A verified traveler
Posted 17 Nov 2024
5 stars ⭐️
Comment from Hotel Management
17 Nov 2024 by Amelie G, Front Office Manager, Hotel Management
Thank you for such a great rating Nikola, we hope to welcome you back in the future!
by A verified traveler
Posted 16 Nov 2024
Great hotel with hot tub on roof
Breakfast at Restaurant was not great, food overcooked and server slow
Comment from Hotel Management
17 Nov 2024 by Amelie G, Front Office Manager, Hotel Management
Thank you for your review. I apologize for the restaurant not being great, I will make sure to discuss this with the Pacini General Manager.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Amelie G, Front Office Manager, Hotel Management
Thank you for the perfect score, Tyler!
by A verified traveler
Posted 15 Nov 2024
We love this hotel! Great mountain views from their outdoor hot tubs.
Comment from Hotel Management
17 Nov 2024 by Amelie G, Front Office Manager, Hotel Management
Thank you for you review, Amber! We are glad that you loved the hotel
