Ratings based on 992 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 8 Oct 2024
Very short stay but it was great. Staff is friendly
Comment from Hotel Management
8 Oct 2024 by Jess - Front Desk Agent, Hotel Management
We're so glad you enjoyed your stay with us, Grace! We hope to see you again!
by A verified traveler
Posted 4 Oct 2024
nice location Room is big and decent
Comment from Hotel Management
5 Oct 2024 by Jess - Front Desk Agent, Hotel Management
We're glad you enjoyed your stay, Lin! We hope to see you again!
by A verified traveler
Posted 2 Oct 2024
Location
Comment from Hotel Management
2 Oct 2024 by Jess - Front Desk Agent, Hotel Management
Thank you for your review, Reginald. We hope to see you again soon!
by A verified traveler
Posted 30 Sep 2024
Great service
Comment from Hotel Management
2 Oct 2024 by Jess - Front Desk Agent, Hotel Management
Thank you, Adam! We hope to see you again!
by A verified traveler
Posted 30 Sep 2024
Very convenient location, great parking. Great view from room 239 of the cascades. Hotel is in Reno mode so it’s a little noisy in the morning.
Front desk was very accommodating.
Comment from Hotel Management
30 Sep 2024 by Mark B, Hotel Management
Thank you for sharing your thoughts, Helen! We’re glad to hear you enjoyed the convenient location and the beautiful view from your room. We appreciate your understanding of the morning noise and are pleased that our front desk team was able to assist you. We hope to welcome you back for another stay soon!
by A verified traveler
Posted 28 Sep 2024
Excellent hotel in an excellent location of Banff. Would definitely stay here again given the chance!
Comment from Hotel Management
28 Sep 2024 by Dan - Front Office Manager , Hotel Management
Thank you for your kind words Charlie - we're so glad you enjoyed your stay with us!
by A verified traveler
Posted 28 Sep 2024
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Comment from Hotel Management
28 Sep 2024 by Dan - Front Office Manager , Hotel Management
Thank you for leaving a review Shellia - we're so glad you enjoyed your stay!
by A verified traveler
Posted 26 Sep 2024
Will stay again.
Comment from Hotel Management
27 Sep 2024 by Jess - Front Desk Agent, Hotel Management
Thank you for your review, Mary Ann! We hope to see you again soon!
