Ratings based on 4,090 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
I needed to upgrade our room and the front desk was very accommodating. We always stay here and have a great time.
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 16 Dec 2024
everything good
by A verified traveler
Posted 16 Dec 2024
We really enjoyed the wood fireplace in our room and the hut pool was amazing. Overall a very cozy and comfortable stay. Would recommend!
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Fantastic property for my daughters and significant others and myself for our Christmas get together! Staff were awesome, place was beautiful!! Decorated beautifully for the holidays too!! Definitely will be back next year but for longer!!
by A verified traveler
Posted 15 Dec 2024
Excellent location, hot tub is awesome!
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Yvonne - Front Office Manager, Hotel Management
Thank you Brad for the feedback! Your feedback is truly appreciated, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 11 Dec 2024
Nice little retreat with Kitchen and Fireplace. Staff was excellent and my wife enjoyed the free hot chocolate
Comment from Hotel Management
12 Dec 2024 by Yvonne - Front Office Manager, Hotel Management
Thank you for taking the time to share your experience! We're so glad to hear that you and your wife enjoyed your stay, and that the kitchen and fireplace added to your comfort. It's wonderful to know that our staff provided excellent service, and we're thrilled that your wife enjoyed the free hot chocolate—it’s one of our little touches to help make your stay even more special.We truly appreciate your kind words, and we hope to welcome you back for another relaxing retreat in the future!
by A verified traveler
Posted 11 Dec 2024
Very noisy. Broken kitchen appliances.
Comment from Hotel Management
11 Dec 2024 by Yvonne - Front Office Manager, Hotel Management
Thank you for sharing your feedback. We’re sorry to hear about the noise and the issues with the kitchen appliances. We take these concerns seriously and would have loved the opportunity to address them immediately if we had known. In the future, please feel free to contact us—we’re available 24/7 and would be happy to take action right away to ensure a better experience. We hope you’ll consider staying with us again, and we’ll strive to provide a more comfortable stay next time.
