Ratings based on 41 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Fairmont Banff Springs , Hotel Management
Thank you Kaiffy for your 5/5 rating. It is greatly appreciated.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Fairmont Banff Springs , Hotel Management
Thank you for taking the time to rate your experience positively. We hope to see you again.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Fairmont Banff Springs , Hotel Management
Thank you for your 5/5 rating. We appreciate it.
by A verified traveler
Posted 5 Oct 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by Fairmont Banff Springs , Hotel Management
Thank you for the 10/10 rating. We do appreciate it!
by A verified traveler
People make the difference…
Posted 12 Sep 2024 on HotelsThe best hotel service we can recall from Michelle who greater us on our arrival and managed our parking, to Mikael who showed us around the Fairmont Gold experience and amenities, to Suku who managed our check in and daily needs. Panoramic view of the Rockies from our bay window at the iconic Fairmont Banff Springs.
Comment from Hotel Management
12 Sep 2024 by Fairmont Banff Springs , Hotel Management
We are so pleased that you had an excellent Fairmont Gold experience here with us. Our team will appreciate the lovely comments today. We hope to see you again.
by A verified traveler
Posted 10 Sep 2024 on Hotels
I have traveled around the world and this is one of the most awesome places I have stayed. The hotel is large but they have been able to have numerous small restaurants and bars (and put the conference center in a separate building) so that it seems like a small charming hotel. We enjoyed Fairmont Gold which made it even better with the lounge for breakfast and happy hour. On top of how outstanding the hotel and staff are - the location makes it even more spectacular. Even if you don't have your own car, they have shuttles to most places including Lake Louise. Food was great and staff amazing. I can't wait to return!
by A verified traveler from Wayzata
Posted 2 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Fairmont Banff Springs , Hotel Management
Thank you for the high rating! It is greatly appreciated. Thank you for choosing the Fairmont Banff Springs.
by A verified traveler
Posted 24 Aug 2024 on Orbitz
We had a fabulous stay at the Fairmont Banff Springs.
Everything was seamless upon arrival due to our Gold Experience. The room was beautiful, the view spectacular, and all the Gold amenities spoiled us.
I travelled with my 11 year old daughter, and I don’t think she realizes how lucky she was to experience Banff.
Comment from Hotel Management
26 Aug 2024 by Fairmont Banff Springs , Hotel Management
We are so happy to hear that your time with family on Fairmont Gold was truly memorable. We will let the team there know and we hope to see you again!
by A verified traveler
Posted 4 Aug 2024
Most amazing property and service. Definitely will be back. Views are out of this world!
Comment from Hotel Management
5 Aug 2024 by Fairmont Banff Springs , Hotel Management
Thank you! We are glad to see you enjoyed your stay.
by A verified traveler
Camelot in the Canadian Rockies
Posted 17 Jun 2024 on HotelsComment from Hotel Management
18 Jun 2024 by Fairmont Banff Springs , Hotel Management
Thank you for the 10/10 rating! It is appreciated.
