Ratings based on 3,200 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Dec 2024
We had an excellent stay. While the property is definitely in need of some updating, the rooms were clean, and the staff was very friendly. We would come back for sure. If you are a family, this is definitely a property worth checking out. Affordable and plenty for everyone to enjoy
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2024
4 out of 5
by A verified traveler from Calgary

Posted 16 Dec 2024
Great place but could use an update.
4 out of 5
by A verified traveler

Posted 15 Dec 2024
Space for a family,
5 out of 5
by A verified traveler

Posted 12 Dec 2024
We stayed here on a Wednesday night in early December, so it was quiet. But perfect for us. The room is clean and has all the amenities we need. Staff are awesome, theres a bus stop to downtown at your front door, and the outside hot tub is TOPS! Will definitely book again
5 out of 5
by A verified traveler

Posted 10 Dec 2024
We really like the Douglas fir Resort. It has so much for the kids with the play area and water slides. Staff are helpful and kind and rooms are spacious. We love it for Banff on a Budget
4 out of 5
by A verified traveler

Posted 8 Dec 2024
We love this resort It is starting to show it age, but it was clean, quiet and great for our night away. The fire place in the rooms is so enjoyable
5 out of 5
by A verified traveler

Posted 8 Dec 2024
We loved the waterpark and the kid zone. We also liked the different options for the rooms as we had a large group so found the chalet option was perfect so we didn't disturb any neighbors with 10 kids in there during the evening
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Will definitely stay again!