Ratings based on 1,167 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
It is very convenient for me to walk around nearby several beautiful sceneries and also very convenient to go to shop
by A verified traveler
Posted 3 Dec 2024
The location is prime. Right in the middle of the main street so walking anywhere anywhere is easy. Restaurants and shops all within walking distance, parked the car and left it the whole time we were there.
Staff were great. Rooms were clean. Wish we had a mini fridge and a microwave but they gave us a microwave when we asked if there was one we could use. The breakfast is wonderful and a huge bonus. Breakfast staff are lovely. All in all, a fantastic place to stay.
Comment from Hotel Management
4 Dec 2024 by Jack, Hotel Management
Thanks again Julie. We expect to have fridges in all of our rooms come the new year and we're so glad to know that you appreciated our other amenities. Our location certainly makes exploring Banff even easier and we hope to see you again soon!Best regardsBML
by A verified traveler
Posted 3 Dec 2024
The place to stay in Banff
Comment from Hotel Management
4 Dec 2024 by Jack, Hotel Management
We think so too! Thanks Gordon, we hope you both had a great night in Banff.All the best in the new year!BML
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Jack, Hotel Management
We appreciate you leaving a fantastic score and hope that you enjoyed your time in Banff.BestBML
by A verified traveler
Posted 2 Dec 2024
Price was right, location is perfect. Staff were friendly, hotel was clean.
Elevator is extremely slow.
Comment from Hotel Management
4 Dec 2024 by Jack, Hotel Management
Thank you Bradley!BestBML
by A verified traveler from henderson
Posted 2 Dec 2024
great stay, very close to shops and restaurants. Walking distance to everything.
Comment from Hotel Management
4 Dec 2024 by Jack, Hotel Management
Delighted to hear you had a great stay - thanks for the review!BML
by A verified traveler
Posted 2 Dec 2024
Beautiful property. Very friendly staff.
Comment from Hotel Management
4 Dec 2024 by Jack, Hotel Management
We appreciate your kind review and hope you had a fantastic time in BanffBestBML
by A verified traveler
Posted 2 Dec 2024
Right at the downtown of Banff very accessible
Comment from Hotel Management
4 Dec 2024 by Jack, Hotel Management
We hope you had the best time exploring Banff!BML
by A verified traveler
Posted 1 Dec 2024
Great Location and such a Fun place to explore! Love the breakfast AND the heated garage! Thank you!!!
Comment from Hotel Management
4 Dec 2024 by Jack, Hotel Management
Thank you Linda! We hope you had a truly memorable time in Banff with us.All the bestBML
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Chad, Hotel Management
Thanks for the great review, Nita. We hope we get to host your stay again!
