Ratings based on 1,931 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Beautiful area! The views around the resort are spectacular and really makes you feel immersed in the Rocky Mountains! Due to the time we went, the shuttle service was very limited which made it inconvenient.
by A verified traveler
Posted 21 Nov 2024
Older resort with a lot of rustic charm. Real wood burning fireplaces, as many other resorts in the area had only gas fireplaces. Beautiful location just outside the town of Banff. Clean and quiet. Could use some regular maintenance type work in the rooms and pool/hot tubs. But all around comfortable and relaxing stay, that was affordable. The staff we met were all very polite, friendly, and helpful.
by A verified traveler
Posted 20 Nov 2024
Great property. Quiet with full kitchen
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
I love that it is away from the hustle and bustle of Banff. You feel more apart of nature.
by A verified traveler
Posted 18 Nov 2024
My kids enjoyed staying here, its quiet.
by A verified traveler
Posted 18 Nov 2024
When we had chrcked in we were in a room on the lower level. Requested second floor room and the lady at the front found one. Also celebrating best friends 55 Birthday and she gave us a bottle of champagne on the house to celebrat.
Thank you
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
I am happy to hear that we were able to make this change for you and thank you for sharing this special occasion with us.
by A verified traveler
Posted 17 Nov 2024
Stayed in a condo.
It was quiet & clean. Loved the fireplace - made for a lovely romantic & intimate weekend away
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Thank you for this great review.
by A verified traveler
Posted 17 Nov 2024
I definitely liked how I was able to park super close to my lodge. Made it super easy to carry my bags in. The room was pretty dusty though and the coffee maker didn’t work properly. The competitive rate was my main reason for staying here and I’d definitely do it again for that sake.
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
We are sorry that you had a few issues but thank you for the the overall positive review.
