Ratings based on 11 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Avoid this dump
Posted 8 Jul 2022 on HotelsMold in shower and bathroom ceiling. Broken fan in bathroom. Lightbulbs burned out. Broken fixtures in bathroom. Little hot water. Torn curtains. No washcloths.
Comment from Hotel Management
19 Aug 2022 by Mochamad Rifai, Hotel Management
Warmest greetings from Grand Tebu Hotel BandungThank you very much for taking the time to write a review about your recent stay at Grand Tebu Hotel Bandung. we are very sorry about your stay and we will try to fix itI hope we will soon have the opportunity to welcome you back to Grand Tebu Hotel Bandung.Warm regards,Mochamad RifaiGeneral Manager
by A verified traveler
Posted 17 Sep 2019
The room was not maintained properly. Lighting was bad, insufficient, imagine you have to work during your trip on your laptop, it would be a strain. There are lights, but could find the switch, thus I do not know how to switch them on. The room booked was for for 4 pax but they only provided 2 key cards, what a disappointment, imagine all 4 of us has to go out separately, how to manage??? Furthermore, access to the floor must be with access card. When ask for additional access cards, reception staff response was " We only provide 2 access cards", even when I told them I would pay a deposit for them, keep on insisting that only 2 can be issued, then when I wanted to talk to the Manager, only he provided me the additional cards, WITHOUT any deposit.
The breakfast spread was so so, and many food is not replenished, although the occupancy was full during my stay. So if you are late for breakfast, make do what is the there.
by A verified traveler
Posted 15 Mar 2019 on Hotels
The room is dusty & smelly.
The towel is not clean as usual four stars hotel have.
by A verified traveler from New Zealand
Posted 18 Feb 2019
Great price, great experience, beautiful hotel. I wasn’t expecting such a nice hotel like that in Bandung for the low price. Will definitely be going back.
Comment from Hotel Management
21 Feb 2019 by Lina - Reservation, Hotel Management
Thank You For staying :) in Hotel Grand Tebu Bandung.
sea you next time.
by A verified traveler
nice weekend hotel
Posted 6 Aug 2018 on Hotelsnice hotel. amazing breakfast. room cleanliness can be improve, floor and bathroom need extra detail cleaning.
Recommended
for Everyoneby A verified traveler from Malaysia
Hotel nearby airport and very convenience.
Posted 27 Nov 2017
Pros: Breakfast a lot of choice and the food very good.
Cons: Must improve the rest room near to Facilities Area
Really unexpected . Hotel with good scenery from my room. Enjoyable!
Comment from Hotel Management
30 Nov 2017 by General Manager, Hotel Management
Dear Ms. Sarah Pang,
Warmest greeting from Grand Tebu Hotel...!
We are honored to receive your comment and concern related public rest room in our hotel.
We also thank you for positive comment related our breakfast, Chef Budi will glad to hear your comment for his motivation to give extra excellent service.
Once again thank you for your time to give the comments, and we hope to have the opportunity to welcome you back at Grand Tebu by Willson Hospitality Bandung.
Sincerely yours,
Mochamad Rifai
General Manager
by Teddy
Place that stays in the heart
Posted 15 Aug 2017 on HotelsGrand Tebu Hotel are very welcoming the guest. The staff friendly and helpful, the room also nice.
Hotel are nearby the shopping FO and F&B area. Cool Hotel!
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Hotel baik
Posted 31 Dec 2018 on HotelsOverall pelayanannya baik, hanya untuk lift kurang nyaman juga lampu di kamar yg dapat dibilang sangat remang..karena dengan gedung setinggi itu lift yg beroperasi hanya 1, pengunjung ramai..jadi harus tunggu lama sekali
Comment from Hotel Management
8 Jan 2019 by Lina , Hotel Management
Terima kasih karna telah memilih hotel kami sebagai tunjuan menginap anda, mohon maaf untuk ketidaknyamanannya, terima kasih untuk semua kritik dan sarannya.
by A verified traveler
فندق حميل
Posted 7 May 2018 on Hotelsفندق جيد جدا والغرفة الدورين جميلةواطلالتها رائهة
