Ratings based on 48 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2023
by A verified traveler
Posted 30 May 2022
The property is very close to the shopping mall and many eating outlets nearby.
However, housekeeping was only done once during 6 nights of stay and this has to be informed to the staff or else nothing will be done. Room is so-so for the affordable price.
by A verified traveler
Posted 13 Dec 2021 on Hotels
overall is good, but only this where we do the check in, waited so long and when take the room card, it didn't done the housekeeping from previous customer. But eventually they clean it directly for us
by A verified traveler
Posted 12 Nov 2021 on Hotels
by A verified traveler
Posted 19 Jun 2020 on Hotels
good
Comment from Hotel Management
9 Aug 2020 by FENDI, Hotel Management
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.
by A verified traveler
Posted 1 Mar 2020 on Hotels
Comment from Hotel Management
11 Mar 2020 by GM Hotel, Hotel Management
Thank you for the review. we are glad our service made you comfortable enough to leave a good review
by A verified traveler
Posted 23 Dec 2019
Just 1 night stay is alright. Room is small and suitable for one person. Toilet is clean. Overall is fine
Comment from Hotel Management
9 Aug 2020 by GM HOTEL, Hotel Management
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.
by A verified traveler
Posted 13 Nov 2019
The staff were friendly and curteous. Well mainted rooms.
Comment from Hotel Management
9 Aug 2020 by GM HOTEL, Hotel Management
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.
by A verified traveler
Posted 22 Oct 2019
Comment from Hotel Management
9 Aug 2020 by GM HOTEL, Hotel Management
• We really appreciate your effort to drop us a review. This would help us to know better about guests like you and serve even better to make your stay memorable. Keep supporting us by spreading a word about us to your family and friends. Thank you, Best Regards GM Management #Travel Safe #Stay Safe.
by A verified traveler
Posted 8 Oct 2019
Good place, Clean, service also good
Comment from Hotel Management
11 Oct 2019 by Admin, Hotel Management
Dear Sir/Madam
Thank you for your high review rating and comments of GM Hotel Sunway Metro which will definitely boost the morale of the Hotel and the Staff. We truly appreciate it. We sincerely hope that you will continue to patronize and recommend us to your family and friends in the future.
Thank you.
Best regards
Management
