Ratings based on 502 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Better than What I expected. It’s quite spacious and bathtub is good.
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 28 Nov 2024
The hotel was less than 10 room occupied and yet i c't check-in slightly earlier than 3pm. I have requested for mosquito netting on my bed via email. The hotel acknowledge.....but this was not given to me or reflected on the booking request. The room corridor light were not turn on during the evening (i guess to save electricity due to low occupancy) and we have to walk in darkness using the HP torch light. The lift near my room was also switch off throughout our stay. (again for saving electricity). My purpose of this stay was to check out the function room for my company retreat..... but during my enquiry via email to room reservation i was told to contact the reservation@sandandsandals.com myself for function room booking.... instead of them getting back to me or arrange for a site visit. The room rate that was quoted to me for this stay was much higher than if i book online thru room booking platform. Overall was a bad experience in this hotel.
by A verified traveler
Posted 19 Nov 2024
Very good place to relax
by A verified traveler
Posted 31 Oct 2024
Very nice resort to go for a staycay. Would definitely come back again
by A verified traveler
Posted 7 Oct 2024
Very friendly and helpful front office staff. Very good selection for breakfast. Suggest that you should supply hand/face towels also apart from the bath towels.
by A verified traveler
Posted 6 Oct 2024
.
by A verified traveler
Posted 14 Sep 2024
Big swimming pool. Nice beach. Poolside bar. Rooftop lounge. Nice big rooms. Private balcony with small bathtub.
by A verified traveler
Posted 10 Sep 2024
by A verified traveler
Posted 9 Sep 2024
It's definitely a good stay! As this is our second time to the resort, we really enjoyed the bedroom especially with the poolview - and it comes with a nice big comfy bed and sofa bed. The check-in staff was awesome! They were so quick and I breeze through my check-in and the staff were really attentive and accommodating to my requests. An amazing thing happened, we were singing a birthday song at the balcony for my daughter, and when we ordered room service the next time, the hotel gifted us a complimentary brownie cake. It was such a lovely gesture and surprise for my girl. We were caught offguard by such a thoughtful gesture... Anyway, we would come back again, especially as the kids love the beach, pool and room with the bathtub. The only thing I would recommend is that the place does need a touch-up here and there (some paint peeling off, etc). Otherwise, an awesome stay. Thanks to all the staff and management.
