Ratings based on 113 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
I think it can be improved, no wifi connection all the way during my stay there.
The room cleanliness can be improved, and the breakfast food also can be improved.
Overall hotel area to be improved
Comment from Hotel Management
16 Apr 2024 by R, Hotel Management
Dear Norasilah, Thank you for this invaluable feedback. We have urged the intended department to make adjustments as it has been chalked up. We look forward to see you again.Best Regards, Amerald Resort Family
by A verified traveler
Posted 26 Jul 2023
by A verified traveler
Posted 26 May 2023
Very limited option for vegetarian.
by A verified traveler
Posted 9 Apr 2023
by A verified traveler
Posted 6 Sep 2022
by A verified traveler
Posted 22 Jun 2022
Kilometers of beautiful beach all to yourself.
Telco companies seems to have not reach that part of Desaru yet, very weak
by A verified traveler
Posted 6 Jun 2022
by A verified traveler
Posted 26 May 2022 on Hotels
by A verified traveler
Posted 5 May 2022 on Hotels
by A verified traveler
Posted 17 Apr 2022
Good place to rest after had a long week work. Im staying for 2days 1 night, love to upgrading bedroom to seaview. Really relaxing. Enjoying Ramadhan buffet with family. Buffet a bit dissapoint bcause not many choice. For the bedroom not clean very well. So many dust on the table and floor (got cockroach eggs too) its very dangerous for those have a baby. Your staff have to check cleanliness before guest
check in. And also no wifi coverage. Pls upgrade your hotel more better.
