Ratings based on 264 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Beautiful old building with huge rooms. Unfortunately there was an issue with the heating but or oom was still warm. Shower in our room was pretty old and wasnt very powerful but the room more than made up for it! Our daughter loved the sweets in the room!
by A verified traveler
Posted 26 Aug 2024
Apart from the shower part being broken & a dirty towel being left in the room it’s a lovely hotel lovely staff - although when having meal staff kept getting things wrong, ie we were asked 3 times if we wanted dessert! It did not spoil our time, food was amazing as was decor, would def come back
by A verified traveler
Posted 22 Aug 2024
by A verified traveler
Posted 20 Aug 2024
Good food and service
Great room except very poor shower facilities
Small compensation for no hot water was inadequate
Bathrooms need upgrades
by A verified traveler
Scottish tour.
Posted 17 Aug 2024 on HotelsTwo nights holiday trip.
Excellent room, all necessary facilities, serviced daily.
All staff very friendly and available.
Food menus good, specials choice daily.
by A verified traveler
Posted 16 Aug 2024
Giant suite with big windows and lots of sun. Plenty of comfortable common areas and walks on property. We enjoyed dinner and breakfast in the restaurant. The staff was very helpful.
by A verified traveler
Posted 5 Aug 2024
Our second stay here and really good. Very nice big room overlooking the trees and grounds at the front of the hotel.We had a drink in the gardens as such a hot evening which was very nice with lots of tables and soft furnishings. We didn't eat in the restaurant but did have breakfast which was very nice. Staff very nice and friendly.Thank you
by A verified traveler
Totally disappointed guest, never to return.
Posted 4 Aug 2024 on HotelsNothing short of a Fawlty Towers. The hotel needs major money spent on it to bring it up to a decent standard. They are basically trying to operate on the cheap with many untrained staff, but at the same time charging prices on accommodation, food and drink at really high prices.
I have stayed in many hotels in my time and I would rank this one as one of the worst hotels that I have had the unpleasant experience to stay in. Don’t go near it.
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Couples break
Posted 21 Jul 2024 on HotelsWe had a great birthday stay for two couples. Charlie Chaplin room was fabulous and evening meal was great.
