Ratings based on 117 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2024 on Hotels
Nice Thai Style Villas with good space in between each villa
Comment from Hotel Management
21 Sep 2024 by Peter/FO, Hotel Management
Dear Gomathi Ramanan,Thank you for your kind words about our Thai-style villas. We are delighted to hear that you appreciated the traditional design and the spaciousness between each villa, providing a sense of privacy. Your comfort and privacy are always our top priorities.We look forward to welcoming you back in the future.Sincerely,Bangsaen Heritage Hotel Management Team
by A verified traveler from Lathrop
Posted 27 Jul 2024
The pool was not working.
Comment from Hotel Management
21 Sep 2024 by Peter/FO, Hotel Management
Dear Ricky,Thank you for bringing to our attention that the pool was not working during your stay. We sincerely apologize for the inconvenience this caused. Please be informed that we are currently upgrading our facilities, including the pool, to ensure a better experience for our guests. We hope to have the opportunity to welcome you back once the improvements are completed for a more enjoyable stay.Thank you for your understanding.Sincerely,Bangsaen Heritage Hotel Management Team
by A verified traveler from Charles Town
Posted 12 Jun 2024
This resort is a bit dated and could use an update, but the location to Bang Saen Beach and the size of the rooms helps make up for the dated design and furnishings. They also have a good, big breakfast.
by A verified traveler
Posted 7 Jun 2024 on Ebookers
Nothing
Booked because of pool as advertised in ebookers HAD BEEN CLOSED FOR 3 MONTHS
towels old and dirty
Mould in shower
Unsafe glass shelf above kettle area if you are over 5ft tall you will hit your head
Worst hotel I’ve stayed in in the 10 years I’ve been travelling to Thailand
by A verified traveler
Posted 27 May 2024 on Wotif
by A verified traveler
Posted 13 Apr 2024 on Hotels
by A verified traveler from Athens
Posted 5 Aug 2023
We enjoyed our poolside room in this historic hotel. Yes, in some ways it could use a bit of updating, but those reviewers who focus on that miss the “Heritage” part of this hotel, which really does capture old Bangsaen. We are delighted that it’s still in operation, and in a stylish “Thai” way.
by A verified traveler
Posted 2 May 2023 on Hotels
by A verified traveler
Posted 21 Oct 2022 on Hotels
I booked 1 king bed. They gave 2 twins bed. The room was smell.
by A verified traveler
Posted 9 Jun 2022 on Hotels
Extra charge at checkout. Price wasnt quote as per your currency exchange setup in the apps. Instead of SGD, they used USD.
