Ratings based on 974 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
I liked the fact the the resistance was in walking distance of the harbor.
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Dear malvia, Thank you for staying with us! It is excellent to know that our location was a significant factor in the enjoyment of your stay. We appreciate your business and the fact you took the time to share your thoughts. Please come again soon! Best, Ralph Randall, GM
by A verified traveler
Posted 13 Nov 2024
We enjoyed our stay i hope to visit again
Comment from Hotel Management
14 Nov 2024 by GM, Hotel Management
Dear Shaterrica, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Thank you for staying with us, and we look forward to your return! Best, Ralph Randall, GM
by A verified traveler
Posted 10 Nov 2024
Nice king room. Decent breakfast. Nice staff. Good customer service. Also very nice and convenient location near inner harbor.
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Steeve, Thank you for taking the time to leave us this review. We are thrilled to hear that our comfortable rooms, delicious breakfast, and amazing staff contributed to a wonderful stay in Baltimore. It was our pleasure to host you, and we hope to welcome you back whenever you are in the area. Best, Ralph Randall, GM
by A verified traveler
Posted 4 Nov 2024
Wonderful staff! Rooms could have been a little cleaner and there was a broken mirror in our closet. Area directly around hotel is sketchy AF, especially going over to that Royal Farms or 711 at night. Always walk and travel with groups.
Hotel staff from valets to front desk and everyone else keep property secure and interact with everyone, I felt safe once inside. Really amazing vibes from everyone working there.
Comment from Hotel Management
5 Nov 2024 by GM, Hotel Management
Dear Jennifer, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Ralph Randall, GM
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by GM, Hotel Management
Dear Thomas, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Ralph Randall, GM
by A verified traveler
Posted 27 Oct 2024
Easy in...easy out
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Dear PEGGY, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Ralph Randall, GM
by A verified traveler from New Church
Posted 22 Oct 2024
We have stayed a number of times in the last few months and the staff has been really helpful and friendly.
Comment from Hotel Management
22 Oct 2024 by GM, Hotel Management
Dear cynthia, Welcome back! It is lovely to hear you had another great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Ralph Randall, GM
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
25 Oct 2024 by GM, Hotel Management
Dear Mervynderjeet, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Ralph Randall, GM
by A verified traveler
Posted 20 Oct 2024
Nice rooms. A little outdated but decent.
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Dear Cathy, Thank you for choosing us. We are delighted to hear that you had a great stay and found our rooms accommodating. We appreciate your feedback regarding our upkeep, and we will take it into consideration as we work to improve our hotel. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back again soon. Best, Ralph Randall, GM
by A verified traveler
Posted 20 Oct 2024
decent breakfast with a fair variety of options. not too loud and the rooms were clean
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Dear jia, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our breakfast and found the rooms clean. It's great to know that these aspects contributed to a wonderful stay. We appreciate your support and look forward to welcoming you back soon! Best, Ralph Randall, GM
