Ratings based on 975 Verified Reviews

3.9 out of 5
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Jan 2025
Excellent hotel! Can’t wait to stay again!
4 out of 5
by A verified traveler

Posted 9 Jan 2025
The hotel staff was really nice. Only issue is the front door. There is no bellman at this hotel, and it is makes unloading challenging if you have a lot of things. It's downtown, you have to leave your car go get a cart, blah, blah blah. I did find that annoying checking in and out.
5 out of 5
by A verified traveler

Posted 9 Jan 2025
Beautiful property, friendly staff, I recommend purchasing the breakfast option it was delicious
4 out of 5
by A verified traveler from West Islip

Posted 8 Jan 2025
Charming building. Helpful and friendly staff.
2 out of 5
by A verified traveler

Posted 3 Jan 2025
The staff wasn’t the best
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Beautiful Hotel and Hospitality
2 out of 5
by A verified traveler

Posted 27 Dec 2024
To be honest, I absolutely love this hotel. I stayed here before, but this time the room was a bit dusty, especially in the bedroom. I had a suite. Telephone was dusty TV area was dusty. There was some type of oil substance coming out of the spa tub and also I had someone call the room phone at midnight the person said hello and then hung upI got a bit nervous so I called the front desk asked if she had called my room she said no do you know someone in the hotel? I responded no and she said well I didn’t call you so that entire night I did not feel comfortable the next day. I spoke with someone at the front desk. I asked if they could trace a call to see where the number was from or if they transferred the call. The man proceeded to say no they don’t have that type of technology so this was very unfortunate for my stay.
5 out of 5
by A verified traveler

Posted 27 Dec 2024
Nice Hotel
1 out of 5
by A verified traveler

Posted 23 Dec 2024
I checked in the hotel for a couple of hours as my flight was delayed until next morning. The woman at the reception was rude and uncouth. Not the best experience!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2024