Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
I think some employees were having a social gathering at 2am in the morning next to my room...making loud conversation. Family couldn't sleep for hours and my wife had to go downstairs in the middle of the night to complain to the front desk. When I checked out, didn't see like the folks even cared. Also, ice machines all broken. I paid money for this?
by A verified traveler
Posted 14 Nov 2024
Staff is amazing and I love Frie I think her name is at the front desk
by A verified traveler
Posted 9 Nov 2024
Great
Comment from Hotel Management
11 Nov 2024 by FRei, Hotel Management
I am happy to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 4 Nov 2024
Convenient location, cross street from JHU, clean facility, friendly staff
Comment from Hotel Management
11 Nov 2024 by FRei, Hotel Management
I am happy to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon. Thank you for taking the time to share your experience with us. We are delighted to
by A verified traveler from Brentwood
Posted 3 Nov 2024
Food options were small in the hotel. Our room was very convenient to Hopkins. We could walk everywhere.
The breakfast was not good. The place next door had a great breakfast.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Frei, Hotel Management
I am happy to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon. Thank you for taking the time to share your experience with us. We are delighted to
by A verified traveler
Posted 2 Nov 2024
Very secure.
by A verified traveler
Posted 28 Oct 2024
Always my choice when in Baltimore! It’s very quiet and safe. Very convenient when visiting Johns Hopkins.
Comment from Hotel Management
29 Oct 2024 by FREI, Hotel Management
We hope to have the pleasure of welcoming you back to our hotel soon. Thank you for taking the time to share your experience with us. We are delighted to have you !
by A verified traveler from maple ridge
Posted 27 Oct 2024
It was ok. Over priced for what you get.
Comment from Hotel Management
29 Oct 2024 by Frei, Hotel Management
We hope to have the pleasure of welcoming you back to our hotel soon. Thank you for taking the time to share your experience with us. We are delighted to have you !
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Frei, Hotel Management
We understand how important it is to provide our guests with a comfortable stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back.
