Ratings based on 1,662 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Charlotte, Hotel Management
Thank you for taking the time to review your stay in Baltimore. I am very sorry to hear that your stay did not meet your expectations. This is not the typical experience at our property, or any Hyatt for that matter.
by A verified traveler
Posted 20 Nov 2024
Unique about this property….. first time ever charged for an early Check In. Lots of rooms available. front desk service not good. Breakfast ends too early. Won’t stay again.
Comment from Hotel Management
20 Nov 2024 by Charlotte, Hotel Management
Thank you for taking the time to review your stay in Baltimore. I am very sorry to hear that your stay did not meet your expectations. This is not the typical experience at our property, or any Hyatt for that matter.
by A verified traveler
Posted 19 Nov 2024
The heated pool was not heated, the non-smoking policy was not adhered to as it smelled like marijuana the entire time we were there, the staff did not seem to be all that friendly, and the restaurant was not open the hours it was supposed to be, and when we tried to order food, we were told that there was no menu and if we didn’t have a phone that could use a QR code we wouldn’t know what there was to order. It was quite discouraging. On two different occasions I had to call down to ask for supplies and it took over an hour to get towels and supplies
Comment from Hotel Management
20 Nov 2024 by Charlotte, Hotel Management
Thank you for reviewing your experience at the Hyatt Place Baltimore Inner Harbor. The team and I truly appreciate your feedback and will use it to continue to improve our service levels.
by A verified traveler
Posted 19 Nov 2024
This hotel was great! Super friendly staff, clean rooms, mostly quiet , very comfortable bed!
The price on Expedia was fantastic!
We will return to the property!
Comment from Hotel Management
20 Nov 2024 by Charlotte, Hotel Management
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
by A verified traveler
Posted 18 Nov 2024
It’s nice
Comment from Hotel Management
20 Nov 2024 by Charlotte, Hotel Management
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
by A verified traveler
Posted 18 Nov 2024
Thanks for the staff for they really look into our safety. It was locked late night. Well appreciated
Comment from Hotel Management
20 Nov 2024 by Charlotte, Hotel Management
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Charlotte, Hotel Management
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Charlotte, Hotel Management
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
by A verified traveler
Posted 16 Nov 2024
Would visit again
Comment from Hotel Management
17 Nov 2024 by Charlotte, Hotel Management
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
by A verified traveler
Posted 15 Nov 2024
Nice time
Comment from Hotel Management
17 Nov 2024 by Charlotte, Hotel Management
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
