Ratings based on 894 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Good place yo stay for a night- big rooms, comfortable
by A verified traveler
Posted 16 Oct 2024
I loved the suite option with two rooms. It made taking the kids on a trip so much easier.
by A verified traveler
Posted 7 Oct 2024
At checkin there was an issue per my reservation was paid for in advance but wasn’t showing in hotel’s system; the manager solved the issue quickly. I was truly satisfied being that I had traveled for a few hours and tired. Not to mention I initially arrived at another location in Laurel/Colombia where I thought I’d made reservations at. This Columbia location was by far 10 being that there were stores and restaurants that fit my needs. Although I was trying to cancel but thankyou Expedia for not changing my reservations and being rude to upon calling 6x attempting to change locations….
by A verified traveler
Posted 7 Oct 2024
I paid for a king room. When I arrive, king room was not available. I got a queen room. No refund given.
by A verified traveler
Posted 11 Aug 2024
Dirty grill and table after knowing we would use with the rental of the Maryland conference room that was paid in full in advance. Staff didn’t know how to access outside lighting. We had to sit in the dark. ADA rooms are not accessible. No pots and pans in certain rooms. Staffing don’t want to work. Pushed responsibility off on others. BWI location is much better. Not too far from this location:
by A verified traveler
Posted 11 Aug 2024 on Hotels
by A verified traveler
Posted 7 Aug 2024
Front desk staff were great. The breakfast was excellent.
by A verified traveler
Posted 30 Jul 2024
N/A
by A verified traveler
Posted 28 Jul 2024
This hotel was housing people who were homeless. They admitted to it and yet would not issue me a refund for the night I stayed at the hotel. There were people wandering the hallways and I felt unsafe.
by A verified traveler
Posted 25 Jul 2024
This is a good, barebones business traveler or extended stay hotel. The kitchen could use additional amenities such as aluminum foil and saranwrap.
