Ratings based on 982 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Being very close to the mall And casino
by A verified traveler
Posted 15 Jan 2025
Great stay
Comment from Hotel Management
16 Jan 2025 by Customer Service, Hotel Management
Robert, We are thrilled you enjoyed your stay at Hampton Inn & Suites Baltimore Arundel Mills. We're looking forward to welcoming you back.
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Customer Service, Hotel Management
Shesani, thank you for staying with us at Hampton Inn & Suites Baltimore Arundel Mills. We hope to welcome you back soon for another wonderful experience!
by A verified traveler
Posted 6 Jan 2025
Horrible stay
Comment from Hotel Management
7 Jan 2025 by Customer Service, Hotel Management
Angelo, it is concerning to hear that your stay was not as expected. The team is committed to delivering a positive experience, and any feedback helps them improve. They hope for a chance to provide you with a better experience in the future.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Customer Service, Hotel Management
Kevin, it’s great to know you had a pleasant stay at Hampton Inn & Suites Baltimore Arundel Mills. We hope to welcome you back soon for another enjoyable visit.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Feroza, we are thrilled you enjoyed your stay at Hampton Inn & Suites Baltimore Arundel Mills! We hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 1 Jan 2025
Nice management easy check in
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Allison, thank you for staying with us at Hampton Inn & Suites Baltimore Arundel Mills. We're pleased to hear you found our management welcoming and appreciated the seamless check-in process. Looking forward to your next visit!
by A verified traveler
Posted 31 Dec 2024
The property was okay the breakfast is great They need better heating and AC units in the rooms. I was so cold I had to go buy a heater because their heater did not work well. It was so cold during my stay which made my trip not so good. Breakfast and staff were nice, however.
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Latoya, it's great to hear that you enjoyed the breakfast choices and found our team members helpful during your stay. The concern about the room temperature is important to us, and rest assured, it will be looked into. Your feedback helps us make necessary improvements.
by A verified traveler from Corning
Posted 30 Dec 2024
Excellent place to stay. Close and walkable to casino and restaurants. Beds and pillows very comfy. Would definitely stay here again.
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Nancy, we’re delighted you loved your experience at Hampton Inn & Suites Baltimore Arundel Mills. It’s great to know you found the location convenient and the accommodations comfortable. We're looking forward to welcoming you back!
by A verified traveler
Posted 27 Dec 2024
close to the mall
Comment from Hotel Management
27 Dec 2024 by Customer Service, Hotel Management
Imelda, it’s great to know you enjoyed the convenient location of Hampton Inn & Suites Baltimore Arundel Mills. We hope to welcome you back soon!
