Ratings based on 963 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Parking was a little tough, but all else was good. Easy check in and clean breakfast area.
Comment from Hotel Management
23 Sep 2024 by Customer Service, Hotel Management
Elizabeth, it's wonderful to hear you had a great time at Hampton Inn Baltimore White Marsh. We're glad you found the check-in process simple and enjoyed our breakfast area. Parking can get busy, and we appreciate your understanding. We're looking forward to welcoming you back!
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Customer Service, Hotel Management
Sandra, thank you for staying with us at Hampton Inn Baltimore White Marsh. It’s great to know that you had a pleasant experience. We're looking forward to welcoming you back.
by A verified traveler
Posted 15 Sep 2024
I like the stay
Comment from Hotel Management
16 Sep 2024 by Customer Service, Hotel Management
Elaine, thank you for staying with us at Hampton Inn Baltimore White Marsh. It's great to know you enjoyed your stay. We hope to welcome you back soon!
by A verified traveler
Posted 14 Sep 2024
Happy
Comment from Hotel Management
15 Sep 2024 by Customer Service, Hotel Management
Luis, thank you for staying with us at Hampton Inn Baltimore White Marsh. We're delighted to hear you had a happy experience!
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Customer Service, Hotel Management
Thank you for the amazing rating, Cynthia!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hampton Inn Baltimore White Marsh soon!Thanks again for leaving your feedback!
by A verified traveler
Posted 10 Sep 2024
Run down and not so clean
Comment from Hotel Management
11 Sep 2024 by Customer Service, Hotel Management
James, the team acknowledges your feedback and strives for a better guest experience. They are working diligently to ensure a more pleasant and comfortable environment in the future. Your input is valued and helps them improve.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Customer Service, Hotel Management
Chasity, it’s great to know you had a pleasant stay at Hampton Inn Baltimore White Marsh. We hope to welcome you back for another enjoyable visit soon!
by A verified traveler
Posted 6 Sep 2024
No refrigerator; had medicine that needed to be refrigerated and it required trips to the ice machine. Very dirty and frayed carpet; saw a small insect by AC.
Comment from Hotel Management
6 Sep 2024 by Customer Service, Hotel Management
Sheila, thank you for sharing your experience. The feedback about the room conditions is valuable, and the team will certainly look into it. Your insights are appreciated.
by A verified traveler
Posted 20 Aug 2024
Convenience
Comment from Hotel Management
20 Aug 2024 by Customer Service, Hotel Management
Timothy, thank you for staying with us at Hampton Inn Baltimore White Marsh. We're glad to know that you found the location convenient. We hope to welcome you back for another pleasant stay.
by A verified traveler
Posted 19 Aug 2024
Everything was good. Staff is very friendly and helpful
Comment from Hotel Management
20 Aug 2024 by Customer Service, Hotel Management
Joe, it’s great to know you had a pleasant stay at Hampton Inn Baltimore White Marsh. The team is delighted to have made your experience enjoyable. We look forward to your next visit.
