Ratings based on 964 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
It’s a homeless shelter
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Lynette, the description of the environment doesn’t match the experience we aim to provide. The team is committed to creating a welcoming atmosphere for all guests. Your feedback is appreciated.
by A verified traveler
Posted 16 Nov 2024
Okay
Comment from Hotel Management
17 Nov 2024 by Customer Service, Hotel Management
Kiana, thank you for choosing Fairfield Inn & Suites White Marsh. We're glad you had a satisfactory stay and hope to welcome you back for an even better experience next time. Safe travels!
by A verified traveler from St. Peter
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Algene, thank you for staying with us at Fairfield Inn & Suites White Marsh. We're thrilled you had a positive experience and hope to welcome you again soon!
by A verified traveler
Posted 4 Nov 2024
Front desk staff and cleaning staff were amazing!!! Breakfast was great!!!
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Maria, it’s wonderful to hear you had a great time at Fairfield Inn & Suites White Marsh. The team truly appreciates your kind words, and we're glad you enjoyed the breakfast as well. Looking forward to welcoming you back!
by A verified traveler
Posted 4 Nov 2024
Quiet and clean
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Tonai, we’re delighted you loved your experience at Fairfield Inn & Suites White Marsh. Our team is pleased you found the property to be peaceful and well-maintained. We look forward to your next visit!
by A verified traveler from Aldie
Posted 2 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Sheila, thank you for staying with us at Fairfield Inn & Suites White Marsh. We’re delighted to know you had a wonderful experience. We look forward to welcoming you back in the future!
by A verified traveler
Posted 28 Oct 2024
First room tv didn’t work, was given a second room and heat didn’t work. We were too tired to complain. But everything else was great!
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Pamela, thank you for staying with us at Fairfield Inn & Suites White Marsh. We are glad to hear that apart from these minor challenges, you found everything else to be great. Our aim is to ensure a comfortable and enjoyable experience, so we're thrilled that overall, you had a pleasant visit. We look forward to welcoming you back in the future.
by A verified traveler
Posted 27 Oct 2024
Nice
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Anthony, it’s wonderful to hear you had a great time at Fairfield Inn & Suites White Marsh. We're looking forward to seeing you again soon!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Donell, thank you for taking the time to provide your feedback. We hope to welcome you back soon and enhance your experience.
by A verified traveler
Posted 23 Oct 2024
Enjoyable friendly place
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Lucy, it’s wonderful to hear you had a great time at Fairfield Inn & Suites White Marsh. The team looks forward to welcoming you back again soon!
