Ratings based on 986 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Clean, safe, great sining within a short drive!
Comment from Hotel Management
17 Nov 2024 by General Manager, Hotel Management
Dear Mary,Thank you for your review and for being our guest. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords! We also appreciate recognition for our secure environment and the high standards of cleanliness we adhere to. It would be our pleasure to welcome you back anytime!Don W. Bowden - General ManagerDelta by Marriott Baltimore North
by A verified traveler
Posted 16 Nov 2024
For a reasonably high end hotel, the hallways were shabby, doors being held open by old towels, old washrooms that could use disenfecting, rickety elevators, noisy ice vending rooms reverberating into hotel rooms, garden garbage cans in the hallway.
Comment from Hotel Management
17 Nov 2024 by General Manager, Hotel Management
Dear Steven, Thank you for sharing your observations. We regret that the condition of the amenities and noise levels did not align with the high standards we strive for. Your feedback is important to us, and we will carefully review your concerns to identify areas for improvement. We hope to provide a more polished and comfortable experience in the future.Don W. Bowden - General ManagerDelta by Marriott Baltimore North
by A verified traveler
Posted 12 Nov 2024
The water from the bathroom sink was brown for the first 10 minutes after you turned it on. Killed 3 bugs in the room. Even though I stressed housekeeping services, we did not receive them. Had to go to front desk to get towels, toilet paper and tissues!
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Denise,We are sorry to hear that you didn't have a good time with us during your recent visit. Your comments regarding upkeep and cleanliness are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your concerns further so that improvements can be made where necessary. Thank you, and we hope you will consider giving us another chance soon. Don W. Bowden - General ManagerDelta by Marriott Baltimore North
by A verified traveler
Posted 11 Nov 2024
The staff were lovely. The room was big and comfotable but could use a little sprucing up. Room was serviced daily which was a plus. Had Lavazza coffee on Sunday for breakfast. Lots of shos attached to the hotel but room was quiet. Very convenient to Loyola University! Parking was terrific and no extra charge. Will return when we go back to visit our grandaughter.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Kimberly,Thank you so much for taking the time to share your thoughts on your recent visit. From our comfortable accommodations and peaceful atmosphere to our hospitable team and fantastic location, we're excited that you had a great time with us. It was truly a pleasure having you here, and we hope you return soon!Don W. Bowden - General ManagerDelta by Marriott Baltimore North
by A verified traveler
Posted 31 Oct 2024
very clean very quiet stay and comfortable
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
Dear Hyun,Thank you for your perfect rating and for sharing your thoughts with us. It's great that you enjoyed such a peaceful, comfortable stay here at Delta Hotels by Marriott Baltimore North, and we look forward to your return.Don W. Bowden - General ManagerDelta by Marriott Baltimore North
by A verified traveler
Posted 31 Oct 2024
My overall experience was very positive, especially factoring in the great daily rate.
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
Dear Ronald,Thank you for sharing your positive review with us! We're thrilled that you had an incredible experience with us during your stay. It was a pleasure having you here, and we look forward to welcoming you back for another enjoyable visit.Don W. Bowden - General ManagerDelta by Marriott Baltimore North
by A verified traveler
Posted 29 Oct 2024
I’ve stayed here three times now over the course of three years. The rooms are large and the gym equipment is good. Now there are restaurants in the same complex so this is an improvement as well.
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Neil,Thank you for continuing to be our guest at Delta Hotels by Marriott Baltimore North. Along with our spacious accommodations and excellent fitness center, we're happy that our additional restaurants will make your visits even better. We appreciate the helpful feedback and look forward to your return.Don W. Bowden - General ManagerDelta by Marriott Baltimore North
by A verified traveler
Posted 22 Oct 2024
It's a complete pleasure to stay here now - in the days since the pandemic. I love Cross Keys Village and I plan to be back, as I've already booked my stay for December!
Comment from Hotel Management
23 Oct 2024 by General Manager, Hotel Management
Dear Francoise,Thank you for your kind words! There's no greater compliment than knowing you enjoyed your stay at Delta Hotels by Marriott Baltimore North so much that you're already booked to return in December. We look forward to welcoming you back for another excellent experience!Don W. Bowden - General ManagerDelta by Marriott Baltimore North
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 21 Oct 2024
This is a great place to stay if needing to be close to Loyola University of Maryland or Notre Dame of Maryland University.
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Dear Duston,Thank you for taking the time to write about your experience. It's great you could take advantage of our strategic Baltimore location, and we look forward to your return here at Delta Hotels by Marriott Baltimore North for another restful stay.Don W. Bowden - General ManagerDelta by Marriott Baltimore North
