Ratings based on 983 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Stratford
Posted 14 Oct 2024
dirty bathtub and clogged
Comment from Hotel Management
14 Oct 2024 by ABVI Mgmt. , Hotel Management
Dear Guest , We are sorry to hear about the condition of the room your encountered. Please accept our apologies for any inconvenience during your stay. Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you. Please visit again.
by A verified traveler from Jackson
Posted 13 Oct 2024
Nonchalant staff, made excuses, scarce parking.
Comment from Hotel Management
14 Oct 2024 by ABVI Mgmt. , Hotel Management
Dear Guest, Thank you for letting us know about the situation, and giving us the opportunity to fix this for you" please visit again. Safe travels
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
9 Sep 2024 by ABVI Mgmt. , Hotel Management
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you " Please visit again .
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by ABVI Mgmt. , Hotel Management
We are glad you had a great experience and appreciate your feedback !!! we look forward to providing you with all of your future lodging needs " Your feedback is important to us"
by A verified traveler
Posted 23 Aug 2024
Booked a last minute one night stay, I usually stay around the Inner Harbor for this price therefore assumed Americas Best Value Inn would be decent option. Almost everything about this location seems that came out a late 80's magazine. Shower was difficult to operate, TV remote did not work, A/C unit did not work on Auto mode, etc. To top it off "breakfast" is nothing but coffee and premade/bagged mini muffins placed on top of a folding table along the main lobby.
Comment from Hotel Management
23 Aug 2024 by ABVI Mgmt. , Hotel Management
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you. Please visit again
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
12 Aug 2024 by ABVI Mgmt. , Hotel Management
We are glad you had a great experience and appreciate your feedback !!! we look forward to providing you with all of your future lodging needs " your feedback is important to us "
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
5 Aug 2024 by ABVI Mgmt. , Hotel Management
Thank you for sharing your comments regardsing your stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing . We hope your next visit will be even better. Sincerely yours
by A verified traveler
Posted 4 Aug 2024 on Hotels
Always good
Comment from Hotel Management
4 Aug 2024 by ABVI Mgmt. , Hotel Management
We are glad you had a great experience and appreciate your feedback !! We look forward to providing you with all of your future lodging needs " your feedback is important to us"
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by ABVI Mgmt. , Hotel Management
Thank you for taking time to share your review with us. We are happy to hear the stay was great and appreciate your recognizing the great service provided by our staff. We Hope to see your soon.
by A verified traveler from Oakville
Posted 29 Jul 2024
Maybe it is just me but when the property says "breakfast included", I do not think that coffee with powdered milk and pre-packaged mini donuts constitutes breakfast.
I understand charging for late checkout as it can put extra work on the staff, but charging $20 for early check-in for an hour or two if the room is available is just a cash-grab.
Pretty scary location. Saw someone replacing their radiator in the parking lot.
I do not recommend this property at all, except in the most extreme circumstances. My room was clean though.
Comment from Hotel Management
29 Jul 2024 by ABVI Mgmt. , Hotel Management
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you "
