Ratings based on 52 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024 on Hotels
The hotel is located outside the city center, good private parking. When I checked in I was not informed about the free access to the relaxing area (according to one of the other guests, a nice spa area), so I couldn’t use it. The people at the reception where very kind though.
The structure of the hotel is (according to me) in need of renovation, everything looks kind of old including the elevator; the room was clean and the bed comfortable.
Poor service at the restaurant: I couldn’t get a list for ordering the food (the person that served me was not even sure about the prices…), the restaurant room looks much better in the morning when serving breakfast (there was kind of no light in the evening and a “cold feeling”), no one asked me if I needed something else after eating my food (which was decent enough), like a coffee or a dessert. I had to stand up for asking the note that, by the way, I had to pay at the reception of the hotel.
I visited the gym in the morning, it looked quite small for a conference hotel and old, I opted for another gym instead in the city.
I think the hotel is ok if you look a good bed for sleeping, I can’t say anything about the spa because I didn’t have the chance to visit it; all the rest looks to me not good enough for the price I paid for the stay, compared to other hotels in the region.
Comment from Hotel Management
27 Aug 2024 by Camilla, Hotel Management
Thank you for your feedback.It was sad that you didn't know that you could use our pool and relax - we are now making sure that it is clearly stated.We are constantly renovating the hotel. What can we do to have you return to us as a guest again?Kind regards, Camilla Runnedal
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Camilla, Hotel Management
Hej Jörgen,Tack för ditt fina omdöme.Önskar dig en fin dag!Hälsningar Camilla
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Camilla, Hotel Management
Hej Oscar,Tack för ditt fina omdöme!Önskar dig en fin dag!Hälsningar Camilla
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Camilla, Hotel Management
Tack Jörgen för ditt fina omdöme.Jag önskar dig en fortsatt fin sommar!Hälsningar Camilla
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Camilla, Hotel Management
Tusen tack Oscar för ditt fina omdöm.Vi hoppas att få välkomna dig tillbaka!Hälsninag Camilla Runnedal
by A verified traveler
Posted 14 Apr 2024 on Hotels
Comment from Hotel Management
8 May 2024 by Camilla, Hotel Management
Hi Carmen,Thank you for your nice review.I hope to welcome you back.Greetings Camilla Runnedal
by A verified traveler
Posted 5 Apr 2024 on Hotels
Comment from Hotel Management
8 May 2024 by Camilla, Hotel Management
Hi PeterThank you for your nice review.I hope to welcome you back.Greetings Camilla Runnedal
by A verified traveler
Posted 31 Oct 2023 on Hotels
by A verified traveler
Posted 24 Oct 2023 on Hotels
by A verified traveler
Posted 19 Oct 2023 on Hotels
Comment from Hotel Management
20 Oct 2023 by Camilla, Hotel Management
Thank you for your nice reviewI wish you a nice day
