Ratings based on 78 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
We booked this room and paid for it yesterday afternoon. We rang to confirm and had said we wouldnt be doing a check in because we were at an event in the city center and we would be arriving late. We were told this was no problem.
We had to pay 35£ for a taxi to take us out to the hotel. When we arrived the doors were locked. No one was there. We couldnt get inside. We rang both numbers listed, one of which was printed on the door as a notice to ring if the door was locked.
We were left having to pay another 35£ to get back to the city centre where our car was and had to sleep in the freezing cold for the night.
This is beyond ridiculous. And i want a full refund sent back to me asap or i will take this further.
by A verified traveler
Posted 8 Sep 2024 on Hotels
by A verified traveler
Quite good.
Posted 24 Aug 2024 on HotelsThe only drawback was no lift as I have some difficulty with stairs.
by A verified traveler
Posted 25 Jul 2024 on Hotels
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 11 Jun 2024 on Hotels
by A verified traveler from Bellaire
Posted 21 May 2024
Great!
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 4 Feb 2024
by A verified traveler
Hand on heart, I’d never stay again.
Posted 30 Jan 2024 on HotelsFreezing.
Bathroom flooded.
Toilet barely flushed.
Shower damaged.
No WiFi.
Car park unlit and dangerous.
No welcome booklet and instructions for breakfast were written on scrap paper and stuck to the door.
Constant beeping noise.
Very, very limited warm water.
