Ratings based on 25 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Capital Zimbali still as good as Fairmont Zimbali!

Posted 15 Jul 2024 on Hotels
Hotel staff and management were friendly and happy to engage a newly married couple who spent their honeymoon night at this hotel. The views, room and the atmosphere were lovely and befitting for such an occasion.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024 on Hotels
4 out of 5
by A verified traveler

Fantastic service and beautiful resort

Posted 12 May 2024 on Hotels
Exceptional service, something that is hard to come by these days in local hotels. A hotel that also keeps up with the times… there’s a Smart TV in the room which was amazing, in room dining can be ordered through your cellphone (amazing), what more could one ask for? Service was also fantastic at the Copper restaurant with a wide selection of breakfast options. Only disappointment was The Firerroom restaurant. Was too noisy and busy, service wasn’t great and food was expensive but didn’t live up to price. Well done to the hotel for the fantastic up keep, great service and comfort. I will definitely be coming back soon!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024 on Hotels
3 out of 5
by A verified traveler

Average

Posted 31 Mar 2024 on Hotels
Hi thank you 🙏. The service at the restaurant was outstanding as well as the access gates to Zimbali. However housekeeping fell short of expectations. Room wasn't properly cleaned and the amenities not replenished. We returned to our room after 10pm on Saturday to a room smelling of damp. The dstv didn't work properly in both rooms. We reported it. It remained unresolved until we checked out. So the quality of the hotel service doesn't match the star rating which is unfortunate.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2024 on Hotels
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