Ratings based on 272 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Good hotel . Highly recommended
4 out of 5
by A verified traveler

Posted 22 Apr 2024 on Hotels
The room was well appointed and very clean. A comfortable good value accommodation experience in Ballarat
4 out of 5
by A verified traveler

Good and bad

Posted 6 Apr 2024 on Hotels
Good: secure parking. Bad: no person in front office. Made check in difficult.Better: ok for the price - located next to the George hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2024 on Hotels
4 out of 5
by A verified traveler

Posted 28 Oct 2023
Very pleasant
5 out of 5
by A verified traveler

Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
13 Jul 2023 by Reception Team, Hotel Management
Thank you for your review. We appreciate our guest feedback in promoting better guest experience.
5 out of 5
by A verified traveler

Easter stay in Ballarat

Posted 12 Apr 2023 on Hotels
Had a lovely stay at Heritage on Lydiard. Our room was at the back so very quiet, with secure off street parking. Very clean, spacious room. The only thing I would complain about, there was no soap holder in the shower, and there were blankets on the bed, which were quite heavy. Otherwise the bed was very comfortable and there were spare blankets and pillows in the cupboard. Would definitely stay again.
Comment from Hotel Management
19 May 2023 by Reception Team, Hotel Management
Thank you for reviewing your stay with us. We are pleased to hear overall you enjoyed your experience with us. Your comments will be passed on to appropriate management and owners for considerations to better our guest experience. We do hope to welcome you back once again.Kind RegardsEmma Gleadhill
4 out of 5
by A verified traveler

Posted 27 Mar 2023 on Wotif
Location - very convenient for the wedding we attended in the Art Gallery
Comment from Hotel Management
19 May 2023 by Reception Team, Hotel Management
Dear Catherine,Thank you for your review. We are pleased that our location made your stay stress-free for the wedding attendance. We do hope you keep us in mind, should you find yourself in town once again.Kind RegardsEmma Gleadhill
4 out of 5
by A verified traveler

Posted 19 Mar 2023
Rate a bit high but it is clean and has many dining options
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