Ratings based on 647 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Emma, Hotel Management
Tyrel, thank you so much for taking the time with giving us a survey. Hope to see you again in the future.
by A verified traveler from Mableton
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Emma, Hotel Management
Naomi, I'm sorry we couldn't make this a 5 star stay! But thank you for taking the time with giving us a survey.
by A verified traveler
Posted 14 Nov 2024
Clean and comfy bed. Breakfast was very good.
Comment from Hotel Management
15 Nov 2024 by Emma, Hotel Management
Georgine, thank you for taking the time to give us a survey. Enjoy the rest of your day!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Emma, Hotel Management
Anita, thank you so much for taking the time to give us a survey.
by A verified traveler from Woodbridge
Posted 5 Nov 2024
The property is clean and conveniently located to dining and the interstate. I did not like the woman at the front desk. I found her to be stern and unfriendly.
Comment from Hotel Management
5 Nov 2024 by Emma, Hotel Management
Great location is always great all around. I do apologize for your experience. Thank you for taking the time to give us a survey.
by A verified traveler from Calabash
Posted 28 Oct 2024
Check in at 3. We arrived 15 minutes after 3, and were told room was not available since not clean. Would need to wait 20 minutes. We drove 3.5 hours for grandaughter's party and were on a time crunch so the later check in was not convenient. Nor was any compensation offered or suggested for our inconvenience.
Comment from Hotel Management
29 Oct 2024 by Emma, Hotel Management
We do apologize for this inconvenience, sometimes this happens when we've had a sellout the prior day.
by A verified traveler
Posted 20 Oct 2024
Great atayy
Comment from Hotel Management
20 Oct 2024 by Emma, Hotel Management
Cabell, thank you so much for your time on a survey. Hope to see you again!
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Emma, Hotel Management
Gino, thank you so much for taking the time to do a survey for us! Hope to see you again.
by A verified traveler
Posted 14 Oct 2024
Our stay was good. The room was clean and comfortable. Breakfast had plenty of options and tasted good. The only issue we had was during check in, we had booked and paid in full 3 weeks in advance but when we went to check in we discovered the hotel had given away our room and they were “sold out”. After an hour of sitting in the lobby, they finally “found” a room for us and we were able to check in. This was especially frustrating as it was the middle of the night and we had just flown for about 5 hours.
Comment from Hotel Management
16 Oct 2024 by Emma, Hotel Management
We do apologize for the inconvenience Heather, sometimes with third parties the reservations do not generate in our system especially on sold out nights.
by A verified traveler
Posted 13 Oct 2024
The property and the room were very clean. Staff was friendly and knowledgeable at check in.
Comment from Hotel Management
14 Oct 2024 by Emma, Hotel Management
Eddie, thank you for taking the time to do a survey!
