Ratings based on 141 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024
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Comment from Hotel Management
16 Sep 2024 by Rebecca T, Hotel Management
Hi Daren,Thank you for our 5 star review!Best wishes,Rebecca
by A verified traveler
Posted 17 Jul 2024
This was the perfect location after hiking Ben Nevis. Sitting in that hot tub to soak was perfect. We had the BEST breakfast the next morning delivered to our suite. We stayed in the Riverbeds. It was so beautiful. Such a relaxing and romantic spot. Our little lodge had everything! Snacks, drinks, espresso. Just what we needed when we were exhausted. Lorna was lovely at check in and check out.
Comment from Hotel Management
25 Jul 2024 by Lorna S, Hotel Management
Thank you for your lovely review and well done for climbing Ben Nevis - the hot tub is just what you need afterwards. Hope to see you back at Woodlands again soon. All the best, Lorna
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Lorna S, Hotel Management
Thank you Justin for the 10/10 review and glad you enjoyed your stay. All the best, Lorna
by A verified traveler
Posted 11 Jun 2024
Everything
Comment from Hotel Management
12 Jun 2024 by Lorna S, Hotel Management
Thank you so much for your lovely review and cant wait to welcome you back to Woodlands again soon. All the best, Lorna
by A verified traveler
Posted 10 Jun 2024
Beautiful, tranquil and romantic <3 will be coming back again
Comment from Hotel Management
11 Jun 2024 by Lorna S, Hotel Management
Thank you Laura for your lovely review and cant wait to welcome you back again at Woodlands. All the best, Lorna
by A verified traveler
Posted 22 May 2024
Loved the hot tubs with privacy and location
Comment from Hotel Management
2 Jun 2024 by Lorna S, Hotel Management
Thank you for your lovely review and hope to see you again soon at Woodlands. All the best, Lorna
by A verified traveler
Posted 19 Dec 2023
The jacuzzi is great, with wonderful green views and water sounds. The accommodation itself is rather cramped, like a space pod. Either you find that cozy or unpleasant. What really ruined the whole thing is the attitude of the service staff (or, possibly, the staff following rather odious rules set by the management). The check out time is 11:00 (and check in at 16:00 - apparently it takes at least 5 hours to clean some pods) and there is a hefty fee for late check-out. The lady said it was 150pounds (a fee I could not find anywhere stated online and Expedia says it’s 12pounds) but that she would graciously only charge 50pounds. To my chagrin, I paid it to avoid fuss. You get the idea - it’s a nice, rather cramped accommodation run by officious and possibly tricky people. So it’s up to you.
Comment from Hotel Management
19 Dec 2023 by Rebecca T, Hotel Management
Hi Paul,Thank you for your review, we are glad to hear you enjoyed the great views and relaxing sounds of the river. If you would prefer a bit more space, perhaps you might like our Seabed lodges. They are much larger and are full of tech to make your stay that much more amazing! I'm sorry to hear that the check out experience wasn't what you had expected. Our usual check out time is 10am and our late check out time is 11am, and this costs 11.95. The late check out has to be pre-arranged before the day of departure. There are charges for this but as you mention here, we are happy on occasions to discount from the full amount. The lodges are cleaned to a very high standard, so it does take a little longer to get them ready and sparkling for the next guests.We do hope to welcome you again to Woodlands, so please do contact us for your return guest deal!Best wishes,Rebecca
by A verified traveler
Posted 26 Nov 2023
Amazing for the size, had everything we needed, amazing service and so clean!
Comment from Hotel Management
29 Nov 2023 by Lorna S, Hotel Management
Thank you for your lovely review. All the best, Lorna
by A verified traveler
Fabulous
Posted 16 Oct 2023 on HotelsFantastic stay at riverbeds, couldn’t say enough! Well set out, felt like your own private spot. Clean facilities felt brand new. Lovely breakfast hand delivered to your pod. Was such a great stay would definitely book again.
Comment from Hotel Management
16 Oct 2023 by Lorna, Hotel Management
Thank you for your lovely review and hope to see you back at Woodlands again soon. All the best, Lorna
by A verified traveler
Posted 6 Oct 2023 on Hotels
Comment from Hotel Management
7 Oct 2023 by Lorna, Hotel Management
Thank you for your review and gland you enjoyed your stay. Hope to see you back again soon to Woodlands. All the best, Lorna
