Ratings based on 11 Verified Reviews
3.9 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2023
The staff were very helpful. The bed was comfortable.
Comment from Hotel Management
17 Oct 2023 by David, Hotel Management
Dear Sarah,Warmest greetings from Hotel Gran Senyiur Balikpapan!Glad to hear that you found that our staff were very helpful.Thank you for your review. We will share it to our team.Looking forward to welcoming you back soon!Kind regards,David
by A verified traveler
Posted 23 Feb 2023
Very Nice Hotel big space and room so clean and comfy all the staff so kind and very friendly
by A verified traveler
Posted 20 Feb 2023 on Hotels
by A verified traveler
Loved This Hotel
Posted 4 Dec 2019 on HotelsWithout doubt one of the favorite hotels I stayed during my recent trip in East Kalimantan! The staff was extremely friendly, the hotel very flexible (appreciate this!) and the general manager deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. All respect for the general manager who does a great job here and a true sample of excellent hospitality.
by A verified traveler from Jakarta
Posted 27 Aug 2018
The hotel is a little out dated and needs to be renovated
Recommended
for Everyoneby A verified traveler from Regina, Canada
Excellent Hotel. Friendly and knowledgeable staff.
Posted 28 Jul 2017I enjoyed my stay. The room was excellent. Meeting room facilities were great. Restaurants were very nice and the food was good
Comment from Hotel Management
23 Oct 2023 by japar, Hotel Management
Dear Chris,Dear Mr. Agus Setiawan,Thank you for giving positive review about our hotel, we are very happy that our staff make you pleasant to stay with us. With your review, it motivates us to improve our services and facilities.We look forward to welcome you back at Gran Senyiur Balikpapan
by A verified traveler
Very average hotel, not quality of 5 star
Posted 13 Apr 2016 on HotelsWe stayed here for wedding anniversary. Booked a deluxe room, but the photo on hotels.com was different to the room we received! Also the photo of the pool on hotels.com is no longer there! Old photo. The pool is very different, on ground floor with no Sun lounges, only table and chairs. Massages were bad. Breakfast was quite small, very average and ice cream was not included for the waffles.
by A verified traveler
Posted 29 Sep 2024
Het hotel was gedateerd. Zwembad stonk en er was geen gezelligheid in de bar. Ondeskundig personeel.
Ik moest zelf vertellen hoe je een gin tonic moest maken. Op de rooftop wisten ze ook geen cocktails te maken. Bij het ontbijt stonk het erg naar sigaretten rook, de deur van de rookkamer was aldoor open. Heel vervelend voor mensen die niet roken.
by A verified traveler
Posted 18 Nov 2022 on Hotels
by A verified traveler
Posted 20 Feb 2016 on Hotels
hotel looks is nice. but facility is old. sky bar is very nice!
